BTA Appointment Booking App

BTA Appointment Booking App

Reviews (420)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this as their main booking system for classes, tours, rentals, workshops, and appointments, describing it as reliable, flexible, and easy to manage once set up. They like the clean customer interface, customizable fields, calendars, deposits, reminders, and self-service rescheduling. Many say it replaced other booking tools and integrates smoothly with Shopify. Support is frequently praised as fast, patient, and hands-on with setup and customizations.

September 24, 2026

Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend

Jacqui Robinson Education
United Kingdom
9 days using the app
BTA Commerce, INC. replied September 30, 2026

Thanks for the great review! We’re glad BookThatApp has been a good fit and that our support team could help. We really appreciate the recommendation!

September 15, 2026

We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!

Fiber Circle Studio
United States
Over 1 year using the app
BTA Commerce, INC. replied September 16, 2026

Thanks so much for sticking with us for over a year, were glad the app's made running your classes smoother and freed up your time. We're always ready to support you whenever you need us!

September 7, 2026

Had a spot of bother with one of our events disappearing but it was a simple fix in the back end of the settings. Rob from the BTA team helped me quickly to resolve the issue and explained simply why it happened.

Other than that the app is pretty easy to use once you know what you doing. It looks clean and simple for the customers too.

Very good to know there is an active team behind the scenes willing and able to help when we get things a bit wrong. Thanks Rob!

Elysian Events
United Kingdom
27 days using the app
BTA Commerce, INC. replied October 13, 2026

Thank you for the kind review! We're glad Rob could help quickly when one of your events disappeared.

Please reach out anytime you need us.

— The BookThatApp team

August 19, 2026

We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!

Terracotta Pullman
United States
About 4 years using the app
BTA Commerce, INC. replied August 26, 2026

Thank you so much for the incredible review and for being with us for 5 years! 🙌 We're thrilled that BTA continues to meet your needs, and we truly appreciate your trust and support.

July 14, 2026

Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app

Loan The Look
United Kingdom
Over 4 years using the app
BTA Commerce, INC. replied July 15, 2026

Thanks so much for being with us 4-5 years and for the kind words, we're glad it's been smooth sailing! 🙌

October 20, 2026

Rana was very helpful and responded quickly to my questions. The support was excellent, and everything was explained clearly. I’m very happy with the service and highly recommend this app!

La Conciergerie
Canada
Over 3 years using the app
BTA Commerce, INC. replied October 23, 2026

Thank you so much for the review. We're glad Rana provided you the best support. We're always here for you

October 7, 2026

Book That App is great for all the services we offer. Thanks to the team for helping with a glitch, it was sorted out very quickly so we lost next to no down time on the website with our bookings. Super helpful team, thank you.

Selwyn Equestrian Centre & Selwyn Western Shop
New Zealand
About 1 year using the app
BTA Commerce, INC. replied October 9, 2026

Thank you so much! We're really glad the team got that glitch sorted quickly and your bookings kept running with barely any downtime. It's great to have you with us, and we're here anytime you need a hand.

October 6, 2026

Rana Waleed helped with an issue we had with book that app. He was very friendly and efficient.

Paradox Sydney Gifts
Australia
Almost 5 years using the app
BTA Commerce, INC. replied October 9, 2026

Thank you so much for the kind words, and for almost five years with BookThatApp! We're glad Rana could get things sorted for you quickly, and we'll be sure to pass your thanks along. We're always here if you need anything else.

September 28, 2026

The chat function has an AI assistant but it offers you a real person at any time which you get in just a minute, and they will help sort everything you need no hassle. Without their great assistance I would be helpless!

Tonga Travel Troupe
Australia
Almost 6 years using the app
BTA Commerce, INC. replied September 30, 2026

Thank you! We're glad our team is there when you need a real person. Always happy to help!

September 24, 2026

I had a major issue with a product booking and Rana truly helped me resolve it and it was very nice knowing that with BTA, we are covered. Thank you so much!!!

Asaphversity
United States
9 months using the app
BTA Commerce, INC. replied September 30, 2026

Thank you! We're so glad Rana could help. We've got you covered anytime.