Negate ‑ Bot Protection

Ok So first I read the bad review like most people to see what was sooo bad about this app. I then read the dev's response, they mentioned to check out their docs, which I read that. After reading the bad review and the docs from the dev's response I decided to still give this app a try.

I am so glad I did. So for anyone not very tech savvy this is what I did and maybe it will help you.

I added this app to my site b/c I was noticing some bot traffic for sure. After I added it I reached out to support and asked if they would kindly take a look at what I had setup to make sure I had it right. Their customer service is amazing. They were very prompt to answer all my questions and we set up a call today to go over everything just to make sure I had a clear understanding of what was actually going on with my site. They listened to my concerns and explained the different types of bots and what they do and the different ways the bots actually damage your site. I looked up some of this info before the call so I was aware of some of it, but they explained it in depth. They were very thorough and how the Negate app works to help protect my site.

The phone call was extremely informative, helpful and friendly. As I mentioned after doing a lot of research on my own before the call and after the call I am very glad I installed this app to protect my site. If you're getting an influx in traffic that you're not sure of you should really consider this app. I highly recommend it.

I highly recommend Negate Bot Protection for any Shopify store weather you are currently dealing with bots or even as a preventive measure for your store. They offer amazing support and are there to answer any questions and are true experts. They know how to protect your store overall as well as protect your check-out and other pages against spam and bot activity. I've been extremely impressed with their product since installing, and their customer service is world class.

Kai has been super helpful at solving a bot issue on our website. Our sessions have gone back to normal and everything has been solved! Highly recommend this app! Great communication and did exactly what we needed. Thanks!

I installed this app over the weekend and emailed support with questions. I was not expecting to receive an answer over the weekend; however, they did answer right away! I'm looking forward to having better success with my ads now. Thank you for the great support, Kai and team!

Kai from Negate was a great help in setting up our accounts and resolving issues in a timely manner. Thanks Kai!

Negate's support has been awesome! We have had many bots from China the last couple months messing up our analytics but working with Negate to block these in future.

Top tier support, very honest about what they can and can't do and will help you set up.

Kai was instrumental in assisting us with blocking random bot spikes on our website particularly from Asia.

We had a bot issue and Negate has handled it. Very responsive support

Didn't work for me support was answering in the beginning but stopped. Your better off just getting a program that blocks IP'S like IP Block.