Reviews (616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and use, with drag-and-drop tools and tutorials that quickly create clean, professional mega menus. It’s praised for improving navigation and customer experience, especially for large catalogs, and offering flexible customization beyond standard Shopify themes. Many call it reliable over years of use, and describe support as fast, friendly, and proactive, even on the free plan.
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Overall easy to implement. I have one request, the parent menu items appear very small on the website. While you can adjust the drop downs, that is not possible with the parent items.
Thank you for your feedback. Indeed, our app takes automatically the design of your original main menu header in order to keep a unitary design with your store.
So this cannot be changed from our side. If you want to change the design of your header menu you should do this from your Theme settings for your original main menu header and then the change will apply to our menu as well.
Please don’t hesitate to contact us if you ever need further assistance with our app.
Two stars because it is actually a good menu. It would have been zero.
After finding small issues (but large enough to warrant a support ticket, such as: the menu loads over the existing menu so it always loads half a second after the page has loaded, and loads OVER the existing menu. Meaning people see the original menu, and then your buddha menu, and other things)
But the customer service is just horrendous. After submitting a ticket they asked for collaborator access (via shopify only, never replying to my email), I granted this, assuming they wanted to inspect before answering me. Then, they disabled the app, again with no email response and left it there for a day. Then I re-enabled it to continue testing on my draft template. This morning I logged in and they enabled the app on my live site - thus changing my live site's navigation to an incomplete, broken link, non-sensical menu system causing my lowest sales this year, several phone calls with "how do I...." and worst of all, revealing un-announced products to the general public and my customer base.
Absolutely SHOCKING that this can happen.
I'm sorry you feel this way, but we did reply to you twice on Wednesday and I'm afraid you did not receive our emails.
In the first one sent on Wednesday at 10:35 I requested you the access and you did not reply us back, just approved it. The 2nd email was sent the same day at 11:07 when I advised the ticket was assigned for investigation to our technical team and you never replied us back. So, the only explanation is that you did not receive our answers at all and you assumed we were messing with your menus when instead we were just trying to check the problem.
After my initial 2 emails, my colleague from technical team solved the issue and emailed you back twice. The first email, as per our records, was sent on Thursday at 04:48 and the 2nd one at 04:50 when he confirmed the issue was fixed.
Please try to use a valid email address so that we can continue to communicate with you if you still need our assistance.
Buddha Mega Menu has a plethora of free options, and the support team is still helpful even if you have not purchased the paid version.
Now I am on the paid version for the advanced features, and I couldn't be happier! Great product, great support!
Thank you for the lovely review and for your appreciation! We value all customer feedback and we’re happy to hear you enjoy using our app.
We’re here for you anytime!
Amazing Tremendous App It is very easy to use this application. I have been using this application for a long time in my multiple projects and most importantly the customer support of this company is excellent or fast also. If you are looking for an application for the specific for mega menu then you are at the right destination. :)
Thank you so much for taking the time to leave this excellent review! We work hard to create good experiences with our app and feedback like this makes it all worth it.
Have a lovely day!
I would give zero start if I could, I wasted a whole afternoon on this app and the entire mega menu just disappeared by itself without me clicking on anything. And I had to spend so much time building it because the save button doesn't work, it works sometimes but most of time the setting just revert back by itself after saving. I'm a software engineer and never saw an app horrible like this.
Hi,
I'm really sorry you feel so disappointed by the experience with our app.
This is not the experience we want to deliver and we tried to make it right and investigate the issue, but you've already uninstalled our app. The only thing I can think of is that you worked on creating the menu, but never saved the menu during the process and got disconnected from the server.
Again, I'm so sorry the experience with our app was not what you expected.
The support team is fantastic and very quick to respond.
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our support team.
Providing fast and helpful assistance is very important to us, and your feedback truly encourages the whole team.
Very responsive and knowledgeable support. Helps resolve the situation that has arisen.
Thank you for your great review! We’re very happy to hear that our support team was responsive and able to help resolve the situation quickly and effectively.
Providing knowledgeable and reliable assistance is always our priority, and we truly appreciate your support.
Great menu and when I had an issue it was solved very fast. I recommend this App
Thank you so much for taking the time to share your impressions!
We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
The Buddah Menu team is incredibly fast to respond and truly helpful. Every interaction has been smooth, professional, and efficient. It’s clear they care about their customers and stand behind their product. Highly recommended!
Thank you so much for taking the time to leave us a 5 star rating and for being with us for almost 6 year. It's so much appreciated!
We’re here for you anytime!
Great app. East to use, the menu looks great! We had a little issue at the beginning, the developer resolve it quickly. Good service.
