Reviews (587)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably handles complex bundles like mix-and-match sets, tiered discounts, combo offers, and cross-sells. They find it easy to set up, with a clean interface and flexible placement on product or dedicated bundle pages. Many report higher average order value and better stock clearance. Support is praised as fast and proactive, often customizing layouts, fixing theme issues, and adding requested features.
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The support from the developer has been outstanding. More store required a little more help and jack was there every step of the way.
He would email me back immediately and always fix my problem.
Couldn't be happier.
This is such a great app! The support is top the best! Super fast response when I have an issue which doesn't happen often but when it did Jigs was right on fixing the problem in just a few minutes. I'm very impressed!!
We can not get customer service to respond to our needs as we are opening our store. We have submitted several online/chat inquiries and are told that someone will respond to us and they never have. Super disappointing.
Hi,
We are really sorry for the problem you have faced. We saw that you have created support tickets during the weekend and unfortunately our support team is not available during the weekend and in the US timezone as we are located in a different region. So we sent you an email regarding this and also sent collaborate account request to set up the code as our app's code is not set up correctly. So please accept it so our team can go in and make sure our app works perfectly.
Hope you understand it and approve collaborate account request asap.
Thank you
We are new to this app so commenting based off of limited use. We had a question about adding items to our cart. Jigs replied in a timely manner and fixed the issue. Looking forward to seeing how the app works for us :).
Thank you very much for sharing your valuable experience with our service and app!! It means a lot to us.
For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
So far so good eccept when I change currency the bundle price doesnt reclaculate - so if I switch from AUD to GBP, the price looks super high in the bundle and low on the product - please help guys, otherwise this is great.
Thank you so much for your lovely feedback. It means a lot to us. :) :) :)
We have integrated the Shopify MultiCurrency feature so you will not face this issue.
If you need other help related to our app in the future, please contact us on support@thimatic.com.
Thank you.
I used this app. But somehow I was stuck in using this app. The support team helps me a lot now m able to use this app.
Superb support and request to add the code of snippet in documentation so that everyone can use easily.
Only have this App recently installed, and we had run into a little issue with the coding side but the support was so great and helped us get everything set up exactly how we wanted without any hassle. Would recommend this App.
This was the only bundling app that could achieve what we wanted. Support was absolutely awesome - super responsive, timely and identified that a bit of customization would help us, which they did within a few hours. Thank you!!
Thanks for sharing your awesome experience with us. Your great review and satisfaction mean the world to us! 🙂
For any queries, feel free to contact us at support@webcontrive.com, we are always happy to help you.
The app works well so far. I was having an issue with the product bundles spacing and how it was displaying on mobile devices. The developer took action right away and fixed the problem so it displayed on mobile-friendly devices.
Excellent service support, helped me solve many technical problems, and this plug-in meets my needs very well, thanks to the customer support staff for their help, and such good service, I can only give 5 stars praise. Ha ha ha ha
Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
