Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

Edited October 18, 2026

I was unable to navigate and change part of the set up on my website, after sending an email with request for help, I heard back promptly and had a breakdown of how to do what I needed to. Very helpful team - Beaut Gift Co

BeautGiftCo.
Australia
1 day using the app
Kitenzo replied November 9, 2021

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.

June 10, 2022

I have tried lots of bundle apps and this is by far the best! Really easy to use and lots of useful features. The customer service is excellent - they're so helpful and have dealt with all my queries quickly and efficiently.

Hoorayparty.co.uk
United Kingdom
6 days using the app
Kitenzo replied June 10, 2022

Thanks so much for your review! We absolutely loved looking at your balloon garlands, and we can't wait to see what you do with Bundle Builder! We've passed your feature request over to our dev team, but if you need anything else, just let us know!

August 18, 2021

This app has been fantastic and the customer service has been outstanding. I have had a couple questions throughout the set up process and the response time has been so quick. Thank you! It has been a very positive experience.

Snarky Gal Gifts
United States
About 1 month using the app
Kitenzo replied August 18, 2021

Thanks so much for your lovely review - we really do appreciate it. Your bundle set up is looking great, and I especially love all the different notepads in there! We look forward to helping you again in the future!

April 9, 2018

Easy and intuitive to set up, elegantly integrates with your store theme, fantastic customer support--a winner for sure. Been using these guys for about a year now and they've done wonders to optimize our bundles on our storefront.

Brazyn Life
United States
8 months using the app
August 14, 2020

A great app, does need a bit of tweaking to get it to work exactly how we want it because of how we're structured. That's where the customer service team has been a great help with prompt and detailed replies. Thanks for all your help!

Cake Together
Malaysia
27 days using the app
Kitenzo replied August 14, 2020

Thank you for your kind review. We're very happy to hear that you have managed to adapt the app to suit your store's particular needs. Our support team will be very pleased with your feedback. Happy bundling!

October 18, 2022

The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.

Aarin & Co.
United States
4 days using the app
Kitenzo replied October 19, 2022

Thank you for your review, that's incredible that you noticed an immediate uptick in sales with Bundle Builder! The baby headwear bundles look great on your store, and we're so glad you've been impressed with our customer service & the 1-to-1 call with our Onboarding Specialist - that's what we're here for! Just reach out to the team if you need any further assistance.

August 1, 2019

This App has helped my store tremendously. My AOV has increased by 30%, and my customers love the option to build their own bundle and save some $$. Service and support have always been there when I needed them. Great App.. don't hesitate.

Smoky Mountain Beard Co.
United States
10 months using the app
Kitenzo replied August 2, 2019

We are really pleased that Bundle Builder has helped increase your AOV so much, let's hope it keeps on growing! Thank you so much for your kind review :)

May 26, 2021

We love how flexible this app is because we can build so many different kinds of bundles to provide more purchasing options for our customers. We've also had some very good experiences with their customer support team when we run into challenges.

Clinical Research Dental
Canada
About 2 years using the app
Kitenzo replied May 27, 2021

Thanks for your wonderful feedback! We're so proud of the flexibility our app gives merchants over their purchase options, so we're really pleased you love it as much as we do! If there's anything else you need, feel free to pop us another message and we'll dive straight in. Thanks again, and take care!

February 21, 2022

The customer service for Bundle Builder is AMAZING. We have contacted them a few times, and they are always happy to help & quick to respond. It truly makes using this app even more worth it! And a special thank you to Adam for being so helpful :)

Krunchy Melts
United States
9 months using the app
Kitenzo replied February 21, 2022

Thank you so much for your lovely review! It's been an absolute pleasure to help, and I can see the team is working on something for you currently - we'll be back in touch with an update ASAP, but if you need anything else in the meantime, just let us know, and we'll be happy to assist!

November 10, 2022

The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.

duSucre Macarons
Germany
About 1 month using the app
Kitenzo replied November 10, 2022

Thank you so much for taking the time to leave us a review, and for your lovely words about our team! We're so pleased that you're enjoying the app and are impressed by its customisation functionality & documentation to support. We love your build your own macaron boxes on your site! Please do reach out if you are ever in need of any further support, we'd love to hear from you again!