Reviews (193)

Overall rating
3.8
Counts per rating level
  • 42% of ratings are 5 stars
  • 24% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 12% of ratings are 1 stars
October 19, 2016

We used the buy button for a year and it worked flawlessly. The color and font can be customized. If you need more than that it is probably time to switch to one of Shopify's themes.

Dishmaster Faucet
United States
12 months using the app
February 19, 2016

Good idea, but doesnt quite work. Once you actually get the button working it doesnt link to the product on the site and wants to go straight to checkout, which isnt ideal for any customer.

Noctex
Canada
8 minutes using the app
Edited June 14, 2019

I think this app sucks and needs to be re-developed. The buttons can't be customized well and slow the page load down to a crawl on pages where I've put them. Please develop an improved version that actually allows you to create "Amazon style" buttons or other easy to read buttons.

Reply to dev response: You haven't addressed any of my concerns: SLOW LOAD TIME (why?), poor graphic controls, not easy to read, poor conversion. I won't hire a shopify expert when I can just not use this stupid app! I can create my own buttons with an external cart URL and it works fine and doesn't slow down my site. The point of an app like this should be for DIY not to hire an expert!

I've tweaked CSS myself on quite a few apps to create great looking buttons that convert well on my (non-shopify) pages so why make this one so locked down and dysfunctional?

This app sucks just get rid of it or start over and redevelop it! Clearly I'm not the only one who feels this way since 38 people gave it one star likely because we can't give it zero.

Health Harmonic
United States
Almost 3 years using the app
Shopify replied June 14, 2019

Thanks for providing this feedback about Shopify's Buy Button app!
Although there are some customization tools within the app, I understand your frustration with the limited ways you can update the look and feel of the button. We generally recommend that you get in touch with a developer (such as a Shopify Expert: https://experts.shopify.com/developers), but our team is always looking for ways to improve. I’ve reached out to you via email so we can take a look at this together, and I hope to hear from you soon! - Lauren, Shopify Support

May 3, 2021

BEWARE DO NOT USE THIS APP!!
the buy button doesnt work unless have checkout open in a new browser (which doesn't work on Instagram or Android). Also the checkout URL with this app will show your MYSHOPIFY url which is extremely unprofessional.
Shopify should not publish such a faulty app!

Solar Eclipse
United States
4 days using the app
Shopify replied May 18, 2021

Hey, there! Thank you so much for the feedback! The Buy Button isn't intended to be used on Instagram as we have the Instagram Shopping integration: https://bit.ly/3hBvhsz. It'd definitely be great to gather further information on the issues you're experiencing so please feel free to reach out to our Support team directly so we can go over things with you: https://bit.ly/3cJkx8V. - Oliver, Shopify Support

August 30, 2016

The fact you can't customize the button with this widget is a complete disaster. Get your act together and do the work.

HINT TO SHOPIFY: If you fix this, more people will be using the buy button, which means more revenue for them, which means more revenue FOR YOU!

No brainer. Use your brains.

Purewod
United States
7 months using the app
Edited September 2, 2016

It appears Shopify has largely updated the Buy Buttons, because I see none of the problems people are citing here. The Buy buttons are now customizable in color, as is the text, as is the description of your products (done from your main Shopify site which then shows up in the Buy Button cart). You can embed one item, or an entire collection or stuff. And customers can return to your site by just clicking outside the cart to add more items to the cart, and then checkout in one transaction for everything.
What I dont see always working is the free shipping over a certain threshold. Perhaps I need to play with the settings some more. (it runs off the settings in your main shopify acct even if the buy buttons are placed on another site)

But the product does work and for what it is designed for it does well. People that need a full featured cart should realize this is a more limited pop-up cart for another website, it will sell products but for tons of customization you should probably use Shopify's full site. It still offers a complete checkout, coupons, and shipping options so for as small as it is it does alot. This is a pretty good product and I dont know of one other company that offers a similar product.

Guitarscratchremover
United States
42 minutes using the app
October 4, 2016

Great concept but useless unless it is able to be customised.

Bae The Label
Australia
19 days using the app
March 19, 2018

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

Juicedlife
Australia
About 1 year using the app
Edited April 13, 2018

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

Skiff Life We Fish Skinny Water
United States
Over 2 years using the app
October 26, 2023

A great simple app to sell products or collections from other sites. We use it on several sites. What we miss (or can;t find anywere) is sources or refferers in the order analytics. If that's possible it will receive 5 stars.

Van Hoorne Studios - Webshop
Netherlands
6 months using the app
Shopify replied October 27, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support