Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

August 8, 2024

サポートの対応が早く、的確です。*英語
アプリを入れて12時間以内にコストをペイしました。

tsui
Japan
3 days using the app
June 3, 2024

We have been using Candy Rack for almost 3 years now and are very satisfied. The product is extremely effective and significantly boosts our conversions. Additionally, the application has always functioned flawlessly. We haven't encountered any issues at all.

The dashboard is very user-friendly, and installing the app is a breeze. The customer support is outstanding—it's rare to see such excellent service.

I would recommend this app to any e-commerce brand owner. In my opinion, it's a must-have.

best,
resul from germany

MR. CHAIN
Germany
Over 3 years using the app
April 3, 2024

A must have for every retailer. Very easy to set up and works great - it has already brought us dozens of sold products and a very nice turnover within the first weeks. I highly recommend.

DESIGNSPOT
Czechia
About 2 months using the app
January 26, 2024

So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress.

We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.

Y-not | Dream Big
Netherlands
About 21 hours using the app
December 5, 2023

shopifyのアプリはいくつか使用してみましたが、
今まで使用したアプリの中で1番管理画面がわかりやすく
かつカスタマーサポートの質がとても良いです。

複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います!
親切な対応ありがとうございました

HITOWAN -犬の手作りごはん屋さん-
Japan
6 days using the app
November 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

Braadbaas
Netherlands
3 days using the app
October 1, 2023

導入後のアップセルが格段に変わりました。
サポートもチャットボットで迅速かつ丁寧に対応してくれるので、助かります。

PuttOUT(パットアウト)日本公式サイト
Japan
8 days using the app
April 3, 2026

Great Service! Help me a lot! best app ever!

Iceman Society Jp
United States
About 1 hour using the app
January 7, 2026

Very useful. Support is quick and attentive. I recomend it!

TUCCA
Spain
8 months using the app
Digismoothie replied January 16, 2026

Thank you for the kind words. We're glad to have you with us! Our support team is always ready to assist if you need any further help as you grow :)

September 19, 2025

works well

Westys Angling
United Kingdom
About 2 months using the app
Digismoothie replied September 29, 2025

Thank you for taking the time to share your feedback, we’re happy to hear the app is working well for you. If you need any help, don’t hesitate to reach out to our team :)