Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

February 14, 2020

Super great app works as expected. If you are using excelifiy with it make sure to double-check your linkages within the app because they can get broken on import/export.

K-9 Dryers
United States
4 months using the app
Edited June 16, 2020

Incredible app to upsell before checkout. Easy to use, takes minutes to set up and converts fast. The service might even be better than the app, quick responses and super helpful!

Skout Organic
United States
4 days using the app
May 28, 2020

Candy Rack is the best upsell app we have used. After one day we have seen an 15% increase in sales. The team is very helpful as well and they have even tailored the pop ups to suit our theme.

Reilly & Sons
United Kingdom
1 day using the app
December 18, 2019

App works amazingly, looks great and awesome customer service! We used a free app earlier which was missing functions and lacking design. One click upsell just works better, looks better and upped our upsell conversions!

Heimekoseleg
Norway
15 days using the app
September 6, 2021

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Bems Home
Germany
About 1 hour using the app
Edited June 15, 2020

Really fab app - easy to set up and works like a dream, pricey and I am working out if the money paid is worth it compared to other apps. I love that it works with multi-currency feature from Shopify (which many others don't offer by default!). Lovely UI for both user and customer. Looks better than other apps we have tried. Upsells are absolutely essential in the store as they really work! Thanks!

Music Radio Creative
United Kingdom
8 days using the app
September 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

3V Gear
United States
8 months using the app
November 29, 2018

We are absolutely LOVING this app. We've had it installed for 2 weeks and have gotten over $2500 in upsells. AMAZING customer service, and super intuitive to use. The only thing it needs is more comprehensive analytics, but I have been assured by customer support that they are working on that. Definitely worth every penny!

DFTBA
United States
14 days using the app
October 15, 2020

Candy Rack works well with great support, without being huge $$$ like OCU.. and doesn't looks gross like other upsell apps which have a really smarmy dropship store look to them. Which is what drew me to Candy Rack. The customer service offered by Lucia and Tom are top notch. I really appreciated Lucia reaching out at no extra cost offering to help customize Candy Rack to match the colors, fonts, and aesthetics of my store. So Candy Rack blends right in! There was also a small hiccup in the initial functionality of the app when I initially installed it. But Lucia got the team to fix it right away and even offered a credit, which I didn't even expect. Lucia and her team were also able to implement Candy Rack functionality to Add to Carts from the Products list page and Home Page. And would also offer to make sure Candy Rack would work after we updated our theme version. Really highly recommend Candy Rack!

Flair Fighter
Canada
4 months using the app
September 20, 2024

Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see.

I am glad the issue got fixed. (really fast)
I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.

Beldeur
Netherlands
7 months using the app