Candy Rack • Upsell Cross‑sell

Candy Rack • Upsell Cross‑sell

Reviews (264)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants say this app reliably drives extra revenue and higher AOV, often paying for itself quickly. They use it to upsell accessories, warranties, bundles, and post‑purchase offers that feel natural, not pushy. Setup and daily use are described as easy, with strong customization, clean design, and no impact on site speed. Support is frequently praised as fast, proactive, and helpful with custom triggers and branding tweaks.

April 17, 2023

We LOVE Candy Rack. It is a beautiful app that looks great on our site--very professional. The customer service is top notch! Lucia helped us tremendously to setup the app so that it looked great on our store. When another one of our apps conflicted with the Candy Rack app, Lucia and the team fixed the issue, going above and beyond to make sure all was good. The app has brought us increased revenue and is just great!

ThumbPRO
United States
3 months using the app
June 24, 2020

I've used another upsell app before, and CandyRack is definitely an easier and more visually appealing upsell experience. The upsell popup looks great on both desktop and mobile, and the offers are very easy and intuitive to set up. Their support is top notch too, and they very quickly provided some custom CSS to get it styled in line with the rest of our store. A+ product and service. Thanks! Highly recommend Candy Rack and Candy Cart

Gravid.ca
Canada
About 2 months using the app
Edited September 26, 2019

This is by far the best functioning and looking upsell app out there! We've tried a few and this is tops them all! The customers service is outstanding and no question was too hard to get help with (shout out to Tom - you legend!). We had some small design suggestions, just to make it extra professional for the customer, and these have already been implemented in the app function. Our upsells are already rolling through... YOU NEED THIS APP!

The Dog Mum
Australia
16 days using the app
Edited August 15, 2019

This app is amazing & has driven an increase of over 25% in revenue. We are a big business, so having excellent support & fast thinkers like digismoothie can really change the game for big or small businesses alike. The costs are very reasonable, the app is lean & fast, while being smart & they were able to get the look just right for our theme & I am a picky person! All in all an excellent experience & I will be a customer for life by the looks of it.

Freeman Vape juice
United States
3 days using the app
October 3, 2019

We recently changed from another up-sell app to Candy Rack and couldn't be happier with the results.

This app looks much better on mobile and far easier to use for customers as well as on the admin side.

Few issues along the way due to our theme but Tom and the team have been really helpful and sorted them out for us quickly. They are also easy to reach and always reply quickly.

If your looking for a great up-sell app you can't go wrong with this one due to it's design, functionality & support.

Thanks,
www.colettelola.com

Colette Lola
Indonesia
3 months using the app
November 3, 2022

I love DigiSmoothie. I shopped around for a lot of upsell apps and they had the best reviews and after installing the app. I learned they totally live up to their reputation. I have gotten personal assistance that goes above and beyond and even a few of my suggestions have been implemented right away which shows they are constantly improving. I'm so happy with the performance and support of this app. that I am looking to add 1 or 2 more of their apps. I also appreciate how transparent they are by taking the time to let you know about any issues that could arise due to SHOP/Themes/Inventory syncs. They know their product well. I highly recommend Candy Rack and this company overall.

Espresso Parts
United States
2 months using the app
December 7, 2022

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

Happy Houseplants
United Kingdom
10 months using the app
Edited May 29, 2020

The app is very clean and easy to use. Great customer service! They were very quick to response and help us customize the app to our site.

Eagle Eyes Optics
United States
1 day using the app
October 25, 2020

Great app which has helped increase my stores AOV by 15% in the past 4 weeks. Customer support is amazing which just tops it off. Highly recommend

Dr. Dough Donuts
Australia
6 months using the app
December 12, 2019

The app works perfectly and is well-designed. It is boosting our upsells like never before. Also a great and lovely support by Tom. We are convinced.

sternglas.de
Germany
5 months using the app