CedCommerce TikTok Shop

We were having issues with the integration, and the support team was super helpful. everything was resolved quickly, and our store was set up in no time.

Aditi was very helpful and solved the problems in minutes.

Perfect Atenttion. problem solve, syncs orders and product again , and recconect the account

Ayushi help to us really professional and make for us this app really easy to understand. 5/5

Ayushi Bisht guided me through the app installation process and helped me fix the price templates.

Recently, Kartikey Mishra also provided excellent support and clearly explained how shipping templates work in TikTok Shop and how linked products are managed. Thank you both for the great support!

Special thanks to Bhavya for the excellent support and for patiently answering all my questions. Your guidance made the setup process much easier.

Easy to push products and support team is very helpful. Wish there was a easier way to add variants.

Do not pay for the yearly subscription. This app has caused me countless headaches. SKU's will auto sync even when I manually disconnect them and literally change the SKU. So when I'm running a preorder on Shopify, the items will randomly show as in stock on TikTok. This causes me to have to cancel orders, or dispatch them late. Both HUGE issues when it comes to TikTok Shop's strict SLA.
Also the syncing will just be delayed randomly, showing sold out items as still in stock on TikTok Shop.
Support will just disappear on you, and continuously push you to pay for the yearly subscription. They created a group chat to help me, and once I changed my review to a positive one, they just completely disappeared. I don't recommend this app.

Truly exceptional service. I have used many different third party tiktok shop integrators, CedCommerce has been the easiest and most pleasant to use. Their app is reliable and functional, and any custom requests have been met with timely completion and explanation. This is THE app to use to integrate with TikTok Shop seamlessly, with a great team behind it that will support you and your business!

While the app itself works fine, I want to warn anyone considering custom work with this company. We’ve spent over $2,000 on custom development that still doesn’t work after months of issues. Their team shows little urgency in resolving the issue and has not offered a refund, even though the work was never completed as promised.

The only time we receive quick responses is when a potential sale is involved — once payment is made, communication slows to a crawl. Unfortunately, this experience has been extremely frustrating and costly. I’d highly recommend using the base app only and avoiding any paid customization unless their process changes dramatically.

This app is great! I use it to sync my TikTok Shop Europe orders directly into Shopify, and it works perfectly once everything is set up. At the beginning, it takes a little time to understand how the interface works, but after that, everything runs smoothly and automatically.

What really makes the difference is the support team: super responsive, always available on WhatsApp, and very helpful whenever I had questions. Thanks to them, the setup was much easier and now the app saves me a lot of time every day.

Highly recommend if you want a seamless connection between TikTok Shop and Shopify!