Reviews (22)

Overall rating
3.2
Counts per rating level
  • 59% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 41% of ratings are 1 stars
November 7, 2023

Ive been using ChannelSale for almost 2 years now, and their support is head and shoulders above all other integrators (and I previously tried half a dozen). Their solution makes it super easy to expand your product portfolio to multiple sales channels, and extend your brand's reach while centrally managing everything through shopify. Their reporting and Industry knowledge has helped us compile actionable KPIs that have helped us grow our business significantly, in a simple intuitive way.

Display Technologies
United States
About 2 months using the app
ChannelSale Software Services replied November 16, 2023

We are grateful for your kind words. Glad our software and services simplify managing and scaling up your business. Our team feels elated receiving your appreciation and we feel charged up to work towards next level growth.

April 19, 2024

App does not work.

Customer service is terrible.

Sharing private data required when you install the app to try.

Waste of Time !

DaRoAn
Spain
2 minutes using the app
ChannelSale Software Services replied April 20, 2024

Dear DaRoAn,
We are sincerely sorry to hear about your experience.
As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public App.
We informed you during your inquiry on call and emails that our Private App is not active since the time of transition to Shopify Public App that is fully active, hence at the start we informed you we cannot give you any surety of matching your requirement for utilizing Private App, and we would check and revert for this functionality, without any upfront payment.
After checking with multiple teams we earlier sent you an email stating the Private App is not readily supported yet, requires developer updates and we opened a support ticket with Shopify team for providing information to proceed with next steps to reach compatibility.

Our Shopify Public App is currently fully functional and active, but this is not what you require as you clearly stated.

Again sorry we could not meet your requirement for Private App at this time, but in future as this functionality becomes available then we will be happy to provide it to you in case you may still require it on a free trial.

Wish you the best.

Thank you.
ChannelSale team