Reviews (426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to use and well designed for managing disputes and chargebacks. Many highlight fast, 24/7, highly personalized support and smooth onboarding with step‑by‑step guidance. The AI‑driven automation that builds and submits detailed evidence files is praised for saving time and improving win rates. Merchants value its customization, chargeback prevention tools, and peace of mind as their businesses scale.
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Thanks so much for your review!
Hi MaxSleek,
Thank you for the rating, and we're sorry it's this one.
There's no written review here, but we've looked into your experience with us and we know it fell short - both on the answer you were waiting for and on how long it took to get to you. That's on us, and we're not going to make excuses for it.
We've reached out to you directly with a clear explanation and a way to make things right. We've also taken the issues this raised back to our team, because the gaps here weren't about one conversation — they're things we need to fix.
If anything is still unresolved, please email us directly at support@chargeflow.io and it comes straight to us.
The Chargeflow Team
