Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 13, 2026

Chatbase has been a great addition to our Shopify store. The AI chatbot is easy to set up, responds quickly to customer questions, and gives accurate product information. It helps reduce repetitive support work while making the shopping experience smoother for customers. The interface is clean and easy to manage as well. Highly recommended for Shopify stores looking to improve customer support with AI.

Khalis Organo
Pakistan
About 9 hours using the app
October 9, 2026

Chatbase is a useful and easy-to-use app for improving customer support. The AI chatbot helps answer customer questions quickly and provides helpful information about products. It saves time and makes communication with customers more efficient. Overall, it’s a great tool for enhancing the shopping experience.

Nova Souk Shop
United Kingdom
26 days using the app
September 21, 2026

Chatbase is a powerful AI chatbot that provides quick and helpful answers to customers. It makes product searches easier and improves the overall shopping experience. The setup is simple, and the chatbot works smoothly with our store.

Esra's
United Kingdom
1 day using the app
Edited July 20, 2026

We've seen faster response times and happier customers since adding Chatbase to our Shopify store. Great app!! Easy Setup.

Ringova.pk
Pakistan
7 days using the app
October 8, 2026

We gebruiken deze app al een tijdje, zelfs voor onze overstap naar Shopify, en zijn erg tevreden. De bot is makkelijk te trainen en helpt onze klanten goed, vooral met de Shopify integratie.

Enige nadeel vind ik dat 20mb limiet voor trainingsdata wel erg klein is voor de bot. Je komt er al snel tegenaan, zelfs met een klein assortiment.

Qub
Netherlands
4 months using the app
July 29, 2026

Very helpful app. The AI feature is accurate and impressive. Clean interface and quick setup. Highly recommended.

Ubari.pk
Pakistan
4 days using the app
July 14, 2026

Amazing AI chatbot with easy setup, fast responses, and excellent customer support. It has improved our customer experience and saved us a lot of time. Highly recommended!

DSKK BLADE
United States
About 20 hours using the app
July 1, 2026

This app is on another level. It is unbelievably user friendly. The AI is very easy to train and very eager to learn......and can sell a tone!! Great product! Highly recommended......
--- ACIZEM Watches

ACIZEM Watches
Canada
8 days using the app
May 20, 2026

Chatbase made our store more efficient by automating customer conversations 24/7. Product search and recommendations work very well and improve customer engagement is are this.

CTA Gear
United States
2 days using the app
May 15, 2026

Chatbase has completely improved the way we handle customer support on our Shopify store. The AI replies instantly and helps customers find products quickly. Very easy to set up and works smoothly.

Jelly cat
United States
About 23 hours using the app