Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 7, 2026

We sell fashion pieces on shopify and were getting SO many dms and emails asking about sizing and "what goes with this" esp at night when our team is offline (most of our customers are in a different timezone). Chatbase handles all of that for us now. gives sizing advice and even suggests matching pieces and adds to cart. Setup was super easy too just connected our store catalog and it trained on that. Wish we found this earlier!

Bella Stitches
United States
About 10 hours using the app
May 15, 2026

Excellent AI chatbot app for Shopify stores. The personalized recommendations are surprisingly accurate, and customers love the instant support. Highly recommended for growing stores.

Evry Jewels Store
United Kingdom
About 18 hours using the app
June 1, 2026

Excellent app! Easy to use, fast responses, and very helpful for creating AI chatbots. Highly recommended.

BWY Fragrances
Pakistan
3 minutes using the app
May 19, 2026

Chatbase is an excellent AI chatbot platform with a very smooth and beginner-friendly setup. The responses feel natural, the customization options are impressive, and the integration process is simple. It helps automate customer support efficiently and saves a lot of time. Highly recommended for businesses looking to improve customer engagement and support experience.

Mahhi
Pakistan
3 minutes using the app
July 22, 2026

This chatbot has made order tracking incredibly convenient for both our team and our customers. Visitors can instantly check the status of their orders without needing to contact support, which has reduced repetitive inquiries and saved us a lot of time. The feature works smoothly, improves the overall customer experience, and makes support much more efficient. Definitely a worthwhile addition to any Shopify store. Highly recommended!

Pretty Glitterfic
United Kingdom
14 days using the app
Edited July 22, 2026

Excellent app with an easy setup process! It helped us add an AI chatbot to our Shopify store in just a few minutes. The responses are accurate, the interface is clean, and it has significantly improved how we handle customer inquiries.Our visitors get instant answers 24/7

Wingy Bling
Pakistan
2 days using the app
July 29, 2026

Excellent app! Setup took just a few minutes, and it started helping our customers right away. The AI responds quickly, makes product discovery easier, and has been a valuable addition to our Shopify store. Highly recommended!

Nexor Store
Pakistan
5 minutes using the app
May 31, 2026

We tested this AI chatbot app and found it very helpful for improving customer support. The setup was simple, and features like product search, instant replies, and order tracking made communication smoother. The personalized recommendations are also a nice touch for improving customer experience. A useful tool for stores looking to automate support and save time.

Tech 14
United States
Less than a minute using the app
May 20, 2026

Absolutely love using it. The chatbot setup was quick, the responses are smart and natural, and it has significantly improved customer engagement on our store. Highly recommended for any business looking to automate support

Algérie Adresse
United States
About 23 hours using the app
October 12, 2026

Great App

Zen Court Shop
Spain
20 minutes using the app