Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 26, 2026

Very useful app for Shopify stores. Easy to set up and helps customers with product search and instant support.

A1 Mega Mart
United States
2 days using the app
April 6, 2026

this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!

Eleven Percent
United States
39 minutes using the app
May 12, 2026

Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us

Flush Packaging
United States
1 minute using the app
May 26, 2026

Great app, easy to use and very helpful for customer support.

Top 4 Less
United States
About 4 hours using the app
May 26, 2026

Smooth setup and useful chatbot features. Good experience.

Al Aba'ati
Pakistan
About 4 hours using the app
Edited September 30, 2026

The Chatbase app offers helpful AI-powered features for managing customer interactions. I like its simple interface and customization options. It can save time by automating responses and making customer communication more efficient.

khazana
United States
About 6 hours using the app
Edited September 30, 2026

Honestly, this app has made a noticeable difference for us. It seamlessly handles a huge chunk of our daily customer inquiries on WhatsApp and live chat, and we've actually seen a solid boost in our conversion rate since setting it up. The AI gets our product details right, and the photo search feature is a huge plus for shoppers. Amazing Love it!

Top Lucks
Pakistan
3 days using the app
Edited September 30, 2026

The app has a simple and user-friendly interface. Its features are easy to understand, and the overall experience has been smooth. It offers useful tools that can help simplify store management.

Saleekay zayba
United States
2 days using the app
July 21, 2026

Chatbase handles 80% of our “where’s my order” and “do you have this in blue?” questions automatically. Setup with Shopify took 15 mins and it speaks to customers in their language — huge for our EU buyers. We’re saving 12+ hours/week on support and conversions are up because of the product recs. 24/7 coverage without hiring more staff.

Nexus
United States
3 days using the app
Edited July 20, 2026

We've had a great experience using Chatbase on our Shopify store. It answers customer questions instantly, helps shoppers find the right products, and has significantly reduced our support workload. Setup was quick and hassle-free.

Lipoma Remover Cream
Pakistan
10 days using the app