Reviews (288)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a central tool for real-time customer communication that builds trust and drives sales. They highlight quick Shopify setup, an intuitive, customizable interface, and a generous free plan with live chat, shared inbox, FAQs, and AI answers. Mobile apps and push notifications are called a game changer. Merchants praise smooth performance, practical features like translations and WhatsApp, and fast, proactive support that implements feedback.

October 28, 2025

Medora Compression
Singapore
8 months using the app
Premio replied June 22, 2026

We’re sorry to see that your experience wasn’t a great one. Since no details were included in the review, we’d really appreciate it if you could contact our support team and let us know what went wrong or what we can improve.

We’d be happy to help and do our best to make things right.