Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a central tool for real-time customer communication that builds trust and drives sales. They highlight quick Shopify setup, an intuitive, customizable interface, and a generous free plan with live chat, shared inbox, FAQs, and AI answers. Mobile apps and push notifications are called a game changer. Merchants praise smooth performance, practical features like translations and WhatsApp, and fast, proactive support that implements feedback.
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The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.
It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.
Thank you so much for the great feedback 🙏
We’re happy to hear that you’re enjoying the app so far. Regarding desktop use, there might be a workaround that can help you access Chatway more like a desktop application.
Please contact our support team and we’ll be happy to guide you through it.
If there is a survey module would be even greater
Thank you for the feedback 🙏
We’re happy to let you know that we added a survey option. You can enable and customize it directly from the widget settings.
We hope this helps make Chatway even more useful for you!
Convenient for chatting. I tried it and it was good.
We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.
We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.
