Reviews (219)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for meaningful checkout customization, especially on Shopify Plus, often replacing multiple smaller apps. They easily add upsells, free‑shipping meters, custom fields, dynamic shipping warnings, and tailored messages without coding. Many report clear ROI from upsells and reduced customer confusion. The interface is simple yet powerful for complex logic, and support is frequently praised as fast, knowledgeable, and proactive.

May 26, 2025

So limited. All I want is a simple "Continue Shopping" link at the top of my checkout, instead of the standard hardly noticeable tiny bag icon. Apparently you have to pay them for the Plus plan just to make simple checkout edits.

Small Parts & Bearings
Australia
20 minutes using the app
March 6, 2025

Customisation is great, though it could do with more extensibility in scope and also in the amount of blocks you can utilise easily. Other than that it really helps reduce some of the Shopify limitations that are otherwise painful.

RMIT Store
Australia
3 months using the app
February 18, 2025

The app was bought by shopify and then functionality was completely removed... plus the liquid logic does NOT work. We're talking about simple if statements, you can't even write a single rule even copying and pasting their examples in their "documentation".
This was a huge bait and switch, just look elsewhere.

Cadence
United States
9 months using the app
February 18, 2025

Product is good, however features keep being removed.

It's free for plus merchants now, but if you want to add free gifts to checkout, you have to pay $200/mo.

In that latest update, they even removed adding items to checkout (which we used to add a free item with a discount code).

Also no compatability with Global-E Shopify Markets, had issues with discount code blocks not triggering and was told to talk to Global-E by shopify support.

Built for Athletes™
United Kingdom
9 months using the app
February 12, 2025

The blocks do not remain in the placement where you set them. They seem to jump around to different locations, depending on log-in status, for example.

Kailo Pain Patch | Gokailo.com
United States
3 months using the app
September 24, 2024

KraZy - less than 5minutes from download to completed action. Been wasting time & money on a dev team to block PO box address etc Hit Shopify support - "Thats easy down load this APP, here are the steps" BooM Done - So stoked & so frustrated hadnt checked the APP store first YEARS ago! #faark!

Savvy Touch
New Zealand
30 minutes using the app
August 21, 2024

Works far better than similar plugins! Seamless implementation and simple interface. I would say it would be nice to have some better explanation of how the customizations which are dependent on things like the exact name of a shipping method work, it still seems a little nebulous but eventually I was able to make it do what I wanted.

Death By Audio
United States
About 1 month using the app
Shopify replied February 15, 2025

Thank you for your review! We appreciate your feedback and will share this feedback with our product team.

August 19, 2024

It's refreshing to use an app that actually has a clean user interface, so you don't need instructions on how to use it. We use it to hide the Cash on delivery payment option for some countries and when certain items are present in the cart. The app works perfectly for us.

In contrast to all the other crap we tried to use and gave up.

EQUA - Sustainable Water Bottles
Slovenia
25 minutes using the app
July 26, 2024

Its a good start, but I'm hoping it expands and becomes better with more features. I currently have a date picker that I can't exclude disabled days as lead days, so as soon as it gets to Thursday customers are able to selected Monday when it should be Tuesday or later as I have excluded weekends as delivery days but no way to exclude as a lead day. I assume this will also not work for blackout days. I would of talked directly to the app developers but there is no dedicated contact service for the app but the generic shopify help, who, when I explained I wanted to add function to a checkout block dynamic content block, wrote a reply ignoring the app and included liquid code which I have no way of deploying as I have no access to the checkout code.

Tile.co.uk
United Kingdom
4 days using the app
June 13, 2024

Really great addition to Checkout Extensibility. Have been able to stop our reliance on custom checkout.liquid code and switch to a much simpler & highly configurable way to include things like dynamic shipping warnings/estimated production times and custom fields for tax details/EORI, etc. Look forward to testing upsell functions.

Club Backdrops
United Kingdom
7 days using the app