Shopify Checkout Blocks

As a brand that took an early leap to checkout extensibility, checkout blocks saved the day! It is a quick and easy way to help us customize our checkout to parity on the front-end. It's a strong 4 stars! There are some minor kinks otherwise it would be 5 stars.

If you're in the market for checkout customizations start here, this solves so many problems for store owners. Terms and conditions, po box validation, custom order data at checkout - and more. Initially you may see sticker shock but the app is well worth it.

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department.

One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all.

Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.

05/04/24

I am writing to express my concerns regarding continuous functionality issues with your application, which remain unresolved despite my previous communications with your support team. The most recent incident occurred on April 20th, and as of today, May 4th, I am still unable to access the essential functions of the application.

I have fulfilled my payment obligations for the promised service, yet the persistent issues have significantly hindered my ability to use the service effectively. This situation is impacting my store and I am extremely dissatisfied with the ongoing disruptions.

I urgently request a thorough investigation into these issues, a clear timeline for when they will be resolved, and a statement regarding compensation for the period the service has been unavailable or dysfunctional.

I appreciate your immediate attention to this matter and look forward to your prompt response.

Sincerely,
David H.
Filler Lux

Pretty versatile tool - provides the option for deeper customization for the tech-savvy but remains entirely straightforward for the average person.

Customer support is great and knowledgeable.

Only downside is the price-tag being a bit unreasonable for most merchants.

This is one of the most complete and customizable checkout block apps out there. For the price it will let you to take advantage of all the new checkout customizations available to sellers, replacing a large number of smaller checkout customization apps.

Incredibly well documented and customizable!

Support is not very responsive or helpful with Checkout Blocks. On average it took 3.5 days for a response and often requires a follow up reminder. The interface is clunky and not intuitive but I understand it make take some creativity to integrate with the existing checkout codebase. We are still waiting to hear back about a bug that we reported 1/11.

Excellent app with a ton of features for a very reasonable price. The team is incredibly fast with any support issues and great to work with. We're using it to add fields to checkout and customize the Thank You/Order Status pages.

A must-have with Shopify's sunsetting of checkout.liquid

Really pleased with Checkout Blocks so far! It's been a couple months and I know I'm just scratching the surface. But it's already paid for itself, such an easy decision to make. Highly recommend and after I get even deeper into this, I hope I update this review with further high recommendations. - Adam

This app is a real lifesaver! It's helped us customize the "new" Shopify Plus checkout in ways that we just don't have the internal skills to do. The best part is that we asked for a tweak to one of the features, and Checkout Blocks kindly obliged. This makes us feel like the developer listens, which is a five-star experience in our books. Thanks!

This app has transformed our customer experience. We've been waiting for functionality like this and Gil and Checkout Blocks are using Shopify Checkout Extensions to deliver. They're shipping new updates weekly and always quick to respond to support requests.