XCloud Search & Product Filter

XCloud Search & Product Filter

Reviews (544)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, accurate search and filtering solution that scales to very large catalogs without slowing pages. They like the powerful, flexible filters, theme-friendly layouts, and easy setup, often preferring it over Shopify’s native tools and other apps. Advanced features like boosting, synonyms, and analytics are valued, and many highlight exceptionally responsive support that handles customizations and complex requirements.

February 14, 2023

The best customer service I've received from any company in quite some time. We had a minor issue with our SKU structure and the search results. I contacted the company and they created customized fixes for our SKU format very quickly. Explaining the issue was a bit complicated but they totally understood our needs and customized our search exactly how we needed it. Thank you!

1factoryradio
United States
4 months using the app
Edited September 20, 2019

Need an app that can help to hide certain products from search results and found Cloudsearch. The app wasn't working initially, had to contact the team for help. Respond was slower compared to other apps that I'm using, but everything was fixed within a couple of days. Overall, a good and affordable app. Thank you Nikita for your help!

Check out Cloudsearch on www.vini-vino.com.

VINI VINO
Singapore
10 days using the app
Edited February 3, 2021

Also, ich muss sagen, wenn man mal alle Optionen getestet hat, dann weiss man, was dieser Filter leisten kann. Obs der Beste ist, weiss ich nicht, aber für uns funktioniert er SUPER. Vorschau der Suche mit Bildern, Featured Collections anzeigen, Synonyme festlegen (Sneaker, alle Schuhe anzeigen) usw. Und, das Design ist passt sehr gut rein und sieht hochwertig aus in unserem Shop

sfenia.com
Germany
13 days using the app
February 11, 2021

This app is great and did exactly what we wanted. Enabled us to have a great search bar and also add filters for anything we wanted either at the top or in a side bar in our collection pages. Highly recommend, and even better than the price is much cheaper than other options. Nikita was really helpful with a few minor issues I had, and was able to solve these straight away for us.

SportySwim
United Kingdom
2 months using the app
March 18, 2021

Not only is the app very easy to set up, it has helped us increase sales as it helps the customer find what they want. If that isn't enough for you, their support team is super helpful and can even help with optimizations. For us, we wanted the search bar removed and moved instead to an icon this way it would work great on mobile. Support tech fixed it so quickly and it looks great.

Klatch Coffee Roasting
United States
Over 1 year using the app
November 2, 2021

This is the best search and filter app I have found, and believe me I have tried them all as I specifically wanted a filter where customers could choose to browse by tag or category. Customer support from Nikita was AAA+ with friendly communication and a willingness to help. He also fixed an issue for me that had nothing to do with his app! Thank you for everything. Much appreciated.

Gizzy Gifts And More
New Zealand
12 days using the app
Edited August 9, 2019

This app is great for showing clear information about the products customers are searching for.

Prior to installing the app I noticed that searchers where not able to find products stored in a metafield. The theme developers were able to extend the application to search that metafield, which is a real gamechanger for my site.

Really appreciate the app and great support team.

Highly recommend this app.

Lifestyle Vitamins
United Kingdom
2 days using the app
NP Apps replied August 9, 2019

You're always welcome! And we're happy that our search helps your site and business!

Edited July 22, 2020

SLOW SUPPORT, last update of the app (requested by them) made the app stop working. I am tired of wasting time giving access to the devs, writing to them, etc... They should just make proper tests before to ask clients to update the app. I am deleting it even if when is working is very good

Anyway the app is not bad at all, but if it doesn't work right away forget about having some sort of decent support.

Concetto è
Italy
2 months using the app
NP Apps replied May 29, 2020

We're really sorry you have experienced this. We don’t want to make excuses, we just want to thank you for your feedback. Our support just got better and we’re waiting for your next question or request!

January 5, 2023

I am blown away by this app. Not online is the ease of use superior to other search bars and filters that I have experimented with, but the customer service is phenomenal.

I am not well versed with coding and the team at Cloud Search were able to have more conversation with me in 1 day than I have been able to get from any other developer.

The functionality is great and the customer service is even better!

The Gem Boutique
Canada
1 day using the app
April 3, 2021

I use this app for search bar and for collection filters after trying many others. They helped me to get the permanent side filter (not slide-out) and also showed me how to hide collections and other things I did not want to show there. The help was fast, caring and professional. Also, the search bar works wonders since it´s programmed really nice and shows the products with pictures. So elegant, the clients love it!

WODAL
Estonia
6 months using the app