Reviews (453)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful way to expand product catalogs without holding inventory, calling it a game changer for dropshipping and wholesale. They highlight easy onboarding of brands, automatic inventory sync, smooth order routing and payments, and fast US‑based fulfillment. Many like the discovery tools, strong margins, and ability to quickly add curated, high‑value products, reporting meaningful sales growth and simple scaling once set up.

Edited November 15, 2025

I'm editing my review to reflect 5 stars because the information in my prior review was based on a misunderstanding of how the app works and the purposes it was built for. The app works fine for what it was created to do. I was given the impression that it should have worked as a dropshipping app, which is really not the case. Thanks so much for taking the time to respond and clarify my misinformation.

I was really excited about using this app and recently partnered with a wholesale jewelry supplier who is on Shopify Collective. I was interested in doing dropshipping and they said they were on Shopify Collective. Having downloaded Collective and gotten approved by the Supplier, I quickly discovered this app is totally useless and ineffective for the dropshipping model. The supplier requires me to set a MAP (minimum advertised price) that is at least 3x their wholesale price for each of their items, because they are the wholesaler. I tried to do this, however, the supplier's wholesale prices are syncing into my Shopify store, and even though I input my desired retail prices, so I can make a profit when the item is sold, my retail prices keep reverting to the wholesale prices when I hit save and the supplier's wholesale price is overriding my retail price. I save $56.00 and it reverts to $7.00. When I reached out to Shopify Support, I was told that it's set up to sync prices from the supplier, so essentially that means Shopify Collective is not a purposeful app for the dropshipping model. If the wholesale or dropshipping price that is syncing from the supplier is $7, and I as the retailer can only sell the jewelry at that cheap price of $7, then there is no point in partnering with the supplier and selling any of their products using dropshipping, as the money generated will only go to settle the supplier's price. It really makes no sense. I wish Shopify Collective would take this into account and make this app friendly for suppliers and retailers doing dropshipping, so that if the retailer and supplier have selected "dropshipping" in the app as a model, the retailer is given the option to turn off price syncing for the products, and input their own prices. I contacted the supplier on Shopify Collective and they said they are trying to find an alternative solution, because they've run into this problem with other stores, where the wholesale prices are syncing into and overriding prices in retail partner Shopify stores. It's very unfortunate. I really had high hopes for Shopify Collective, but I am really disappointed. The restrictive price setting makes it useless for what I am trying to use it for.

Sun-Dipped Gems
United States
About 1 month using the app
Shopify replied October 22, 2025

Thank you for the feedback! I think there may have been miscommunication as to how margins and prices are set. Your suppliers will always set the retail price of a product within their price lists. These prices are not editable by the retailer in the admin, which is why they were being overwritten when you attempted to change them.

When setting up price lists, your supplier will designate the margin they want to offer you (the retailer) on the products they're making available to you. This is ensures you are making a set percentage of the cost price. Suppliers have full flexibility to set margins between 0-100%.

If you're open to giving Collective another chance, please review our help documentation on price lists for more details: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/suppliers/price-lists

October 15, 2025

This is a fantastic feature Shopify nailed it with. Making life so much easier to partner with suppliers. Only thing that might be helpful is including respective policies directly on product pages.

Yard Sanctuary
United States
About 2 months using the app
Shopify replied October 16, 2025

Thank you so much for the feedback! We're happy to hear its making life easier when it comes to supplier partnerships.

October 15, 2025

The layout seems to change regularly, and not for the better. Originally, relevant suppliers were displayed by default with instant downloads front & centre. Now those seem to be almost impossible to find, with the focus moved to individual products, which, for me, is less than useless, especially when none of those products appear to be available on Collective anyway. It seems that Shopify now want retailers to do their marketing for them by seemingly expecting retailers to chase potential suppliers to get involved with Collective. Tail wagging dog springs to mind. It all feels a bit half-baked, as though somebody had a good idea but failed to develop it before launch.

Proleno
United Kingdom
About 2 months using the app
Shopify replied October 20, 2025

Thank you for the feedback. We're sorry to hear that you didn't have a great experience using Shopify Collective. We'll be reaching out to you via email to see if you can elaborate on the feedback you've shared, as we want to offer a product that serves your needs.

September 30, 2025

Love it overall. But more functions are needed. It would be nice if there was a feature to filter out listings that have no inventory.

Neon Spur
United States
7 months using the app
September 26, 2025

The way our world is right now we need to help each other with our small businesses. This Collective app is such a great way to be able to do just that! While I'm trying to build my inventory I am able to load other people items that fit well in my store & get a % of each sale. If you are like me & love to help others, try out the Collective app! I love that I'm able to get many different types of inventory that I know will not take weeks for my customers to get & I don't even have to worry about shipping! Win Win, Luna

A Gothic Universe
United States
11 months using the app
September 17, 2025

Everything was fine for 2 years, then I got an email saying I am no longer eligible. Support cannot help me; seems they do not know how to even work Shopify Collective. It says I am no longer eligible because I need an active Shopify plan, yet my store has been active for 7 almost 8 years! This program needs improvement as well as the support staff that don't know how to help you so they just forward you around.

Shipping In Style
United States
Over 1 year using the app
September 6, 2025

The Collective has been life changing for our shop. We design and produce our own home decor products, but with the Collective we've been able to expand our offerings and provide context for our collections. Highly recommend.

SmithHönig
United States
Over 1 year using the app
September 4, 2025

We have used Collective to share independent brands that we love and it has been seamless and wonderful. Previously we had used a lot of plug-ins and other tech to support this kind of connection with other brands and it was always buggy, expensive and horrible. Collective is awesome!

Altar PDX
United States
About 2 years using the app
September 4, 2025

Shopify Collective is a great tool overall and makes it easier to connect with suppliers. However, there are some limitations that make it a bit frustrating. For cross-border stores, automatic payments aren’t supported, which really limits the ability to sell in the U.S. Some suppliers either don’t accept alternative payment methods or don’t understand how to work around this issue, which slows things down.

Also, when searching for suppliers, the platform mostly shows local options. It would be much more useful if there was a simple way to filter or select suppliers by country or region, especially when you’re looking to expand internationally.

Osadia Concept Store
Canada
Over 1 year using the app
August 29, 2025

Some of the suppliers are great, however the ones that aren't can ruin your business! Beware! I sold two products from a shop on here and they shipped the WRONG product to the customer! I couldn't get through to anyone on email or phone and they never accepted the return so I am having to process it. I actually LOST money on this app. horrible. Shopify is NO help! I tried to contact them and there is only a bot that answers. Customer support is nonexistent unless you are a huge shop on Shopify Plus. Shame on Shopify for not helping retailers protect their store's reputation from horrible suppliers like this one!

Bella Vida Santa Barbara
United States
About 1 month using the app