Shopify Collective

- must be able to sort product status
- must be able to resend invitations (resets every month)
- must be able to bulk edit into collections
- must be able to communicate with vendors via Shopify
***GET YOUR DEV TEAM WORKING ON THESE***

Shopify Collective is a good app if you want to complement your store with products from other stores, as it simplifies cross-store integration. However, the risk for retailers is often much higher than the actual benefits.
Retailers can face chargebacks for mistakes made by suppliers, which feels unfair since these issues are outside of their control.

Additionally, some suppliers offer very low margins—sometimes even less than what they’d pay out for referrals—making it difficult to justify the effort.
Retailers also end up handling a large volume of customer inquiries and negative reviews caused by factors such as slow fulfillment and delayed dispatch, even though these problems originate directly from the suppliers.

Overall, while the app has potential, the imbalance of responsibility between retailers and suppliers makes it a challenging tool to use profitably.

I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.

Wondering why we were sent the email BUT when we go to set it up then we find out that the Discovery feature in Shopify Collective is only available to businesses based in the United States.

Since we are outside the US, and in Canada, we won't have access to Discovery to find new suppliers or products automatically.

Overall it's been great but some of my requests to vendors have gone unanswered for months making me wonder if Shopify is doing enough to actually get vendors to accept new storefronts. Nothing I can do on my end either short of reaching out to the vendor directly which negates a lot of the convenience of the platform.

Collective has been instrumental in building industry relations while providing our customers with a larger catalog of aftermarket performance automotive products.

It's unfortunate that suppliers don't take in account that retailers have to take responsibility for payment processing fee's on the total order, when determining the commission fee for selling their products. Because the commission fee is only given on the item total, not the total order. In most cases retailers are losing money when a product is sold, especially when shipping cost is added! We have had to delete many suppliers for this reason alone. Payment processing fee should be added automatically to the commission. This is suppose to be a win/win for both parties and it's not. RETAILERS BEWARE OF THIS!

We are loving Collective at The Mayfair Hall.
Suggestions:
-Be able to sort products that are available to import from current vendors (new to old for example).

This app has the potential to be a game changer for streamlining product connections across brands. However, it's become a major liability for our business. When retailers are connected, collective images from all partners are counted against each individual account’s file storage—yet users have no ability to modify or manage these images. Compounding the issue, Shopify provides no tools to track how far over the storage limit an account may be, and even deleting products does not remove the associated images. Without visibility or control, this creates an unsustainable and opaque system for retailers.

After extended use, it’s become clear the app has deeper, unresolved issues. One of the most serious occurs when a supplier becomes ineligible to sell on Collective: all related products are automatically removed from your store. Any prior work—image optimization, advertising, or other marketing setup—must then be rebuilt from scratch, leading to unnecessary time loss and added cost. To make matters worse, re-importing those products also counts against your daily variable limits.

This concern was raised with the Collective team, but no response or resolution was provided.

We were among the first users of Collective and it's been such a lifesaver for our business. Gone are the days when we would send orders via email, copy and paste tracking numbers, pay vendors manually, update inventory manually or via scripts, and manually import products. Because of the native integration with Shopify, there is really no other app that has been able to match all of Collective's features.