Reviews (234)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers strong value, often far cheaper than other helpdesks, with a generous free plan. They report major time savings from AI and automations handling most tickets, plus an intuitive inbox that centralizes email, chat, social, and reviews with Shopify order data. Merchants praise the Claude/MCP integration, helpful core features, reliable performance at scale, and responsive support that feels like a true partnership.

April 10, 2026

Lilja the Label
Finland
22 days using the app
March 27, 2026

Fine Foams
Australia
8 months using the app
March 23, 2026

MyCedarWellness
United States
About 19 hours using the app
March 4, 2026

Elunara
Germany
About 2 months using the app
March 1, 2026

Climo.cz
Czechia
About 1 year using the app
March 1, 2026

GLP-1 SOS Supplements
United States
5 days using the app
February 27, 2026

Luda's Dumplings
United States
8 months using the app
February 27, 2026

InfiniteLove BCN
United States
6 days using the app
February 27, 2026

koala straw
United States
About 1 year using the app
January 15, 2026

Tortuga
United States
9 months using the app