Reviews (234)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers strong value, often far cheaper than other helpdesks, with a generous free plan. They report major time savings from AI and automations handling most tickets, plus an intuitive inbox that centralizes email, chat, social, and reviews with Shopify order data. Merchants praise the Claude/MCP integration, helpful core features, reliable performance at scale, and responsive support that feels like a true partnership.

June 15, 2026

Olyra Butik
Netherlands
2 months using the app
June 15, 2026

FirstMemories
United Kingdom
8 months using the app
September 10, 2026

Balyxe
Spain
2 days using the app
June 4, 2026

Silvery
Finland
Over 1 year using the app
April 29, 2026

His Glory Shop
United States
6 days using the app
April 27, 2026

Novima
United Kingdom
6 days using the app
April 22, 2026

Fynroa
United States
6 days using the app
April 16, 2026

Brave Little Ones
United States
11 months using the app
April 12, 2026

Furlok
Poland
2 months using the app
April 10, 2026

WORKMAN
United States
About 1 year using the app