Reviews (234)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers strong value, often far cheaper than other helpdesks, with a generous free plan. They report major time savings from AI and automations handling most tickets, plus an intuitive inbox that centralizes email, chat, social, and reviews with Shopify order data. Merchants praise the Claude/MCP integration, helpful core features, reliable performance at scale, and responsive support that feels like a true partnership.

September 11, 2026

GOATED. Pls dont ever increase your pricing.....

Oriana Grace
Singapore
7 months using the app
June 16, 2026

It's really really great. Way better than gorgias and richpanel for sure for a way smaller amount of money. AI is SO Good that you can automated 90% of your tickets easily

ETHNIK LIVING
United States
12 months using the app
August 26, 2026

Best decision we've ever made!

Custom Collective
United States
6 months using the app
May 10, 2026

Great app to use on the free plan if you are wanting to have a little better organization in your support inbox and want a support ticket system. That being said I started on the free plan and have upgraded to the basic since the developer is constantly updating and adding new features. It really seems like they take customer feedback into account and I love opening the app and seeing all the changes they make. Truly a great app, highly recommend.

Riverside Designs
United States
10 months using the app
August 11, 2026

Would highly recommend ComSlayer. It is amazing, and the team is great.

Nakie
Australia
5 months using the app
June 16, 2026

Insane App for customer service. I get around 30 messages weekly that I can handle now way better than manually before. Also lot of interesting things coming in the future. Highly recommend!

Lumenary Vision
Germany
14 days using the app
July 31, 2026

great experience!

All Star Elite
United States
3 months using the app
Edited August 26, 2026

The supervisor stepped in and resolved my issue, and I can't wait to try this highly cost‑effective customer service tool.

Redtop
Hong Kong SAR
14 days using the app
July 28, 2026

great app and great support

Zahir
Netherlands
8 months using the app
July 26, 2026

Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!

Lumeia
Kuwait
12 days using the app