Reviews (47)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 17% of ratings are 1 stars
May 12, 2020

Excellent app! We've been using it since its launch a couple of years ago. All of our print-on-demand giclée prints are fulfilled using creativehub and the service is seamless from start to finish, with the added bonus of great customer service. We also use it for competition submissions for our annual open call from artists all over the world. This is extremely useful as it allows us to consolidate thousands of entries in one place for easy editing and archiving.

Delphian Gallery
United Kingdom
About 2 years using the app
May 14, 2020

Been using Creativehub since 2018 with no problems, always super quick to answer my customer service questions on the chatbot too. Would recommend.

George Townley
United Kingdom
Over 1 year using the app
June 2, 2020

We have been using this app for months and are very happy with it. We highly recommend it for any business or creative selling prints online - it is easy to set up and and it saves a huge amount of admin.

Hoxton Mini Press
United Kingdom
About 2 years using the app
May 20, 2020

Highly recommended for artists selling their work. Orders are processed seamlessly, which saves a lot of time and money. ThePrintSpace have always been really professional and helpful from printing through to customer support.

Leif Podhajsky
United Kingdom
About 1 year using the app
May 19, 2020

Cannot recommend Printspace and creativehub enough. Has allowed us to seamlessly and professionally manage our inventory and ship all over the world with honestly very little effort on our end once things are up and running. Their customer support is absolutely top notch and the print quality is fantastic. Full marks!!

Ben Ashton Art
United Kingdom
10 months using the app
January 11, 2022

I have set up my print sales site using this app and I am really pleased with it. The printing quality and fulfilment is top notch. The system is very hands-off once it is up and running. The customer places an order and it goes straight to Printspace who generally turn it around and get it shipped within a few days and sometimes within 24 hours. I have to then notify the customer that it is on it’s way but I don’t think that they could do this as they are dealing directly with me and not my customer. It is quick and easy to do this via Shopify admin anyway. The packaging is very good quality which greatly boosts confidence that your customer will get their order safely, without needing to deal with damage in transit. The printing costs and flat fee shipping costs are very reasonable. The back end is well thought through, offering the option of selling different editions as variants (Shopify speak) and you can even specify when uploading if prints have already sold within an edition which is useful as the edition will then pick up from that number going forwards. IMO the app and the print fulfilment definitely deserves 5 stars. However just for the record a couple of things: Sometimes a product gets imported into your store via the CreativeHub app but the preview pics don’t load for one or more variants. I have found that this is cured by simply re-importing those particular variants again. Is this a bug? Be careful when adding a border that you don’t jump up a print cost tariff level for the sake of a small white border as this is calculated on paper size not image size. I think the ‘room set’ photo is ok and helps with illustrating scale but it would be nice to have a bit more variety. Maybe it would be possible to add a few more options sometime? Lastly be aware that if you sell variants you have to upload the largest image size, which may require interpolation, and the smaller prints will be printed from the same file. Ideally I would prefer to scale the image sizes accordingly but in practice this has not proved a noticeable issue so far and smaller prints have looked fine.

Tim Platt Fine Art
United Kingdom
5 months using the app
January 1, 2022

I use Creative Hub to fulfil Gicleé prints of my artwork. Their service and quality of prints is absolutely fantastic. I’m a huge fan!

ciro correia
United Kingdom
11 months using the app
January 5, 2022

Creative Hub has been my go-to resource for my printing requirements for both sales and my own exhibition since day one. I have referred everyone I know to their services - their team and quality are top-notch. Their support team is also outstanding, and if you run into any issues, they get back to you with the same speed and efficiency. They are a pleasure to work with. I can't recommend them highly enough.

Martin Sean
United Kingdom
6 months using the app
January 5, 2022

I love this app because it takes care of the logistics side of the business so I can focus on spending my time creating art and marketing it. With the printing, packaging and delivery taken care of, it frees up so much of my time! Not only that, the quality of the printing is sublime and the service is mindbogglingly fast!

Gladys Holliday
United Kingdom
11 months using the app
June 23, 2023

New shipping prices are ludicrous! Makes it unviable to use Creativehub drop shipping services. I previously used them a few years ago and was really happy with their products and services and was all set to return after reinstating my Shopify store. Severely disappointed that these prices now put them out of reach.

The Art of Jem Ham
Australia
About 2 years using the app