Reviews (47)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 17% of ratings are 1 stars
December 31, 2021

Great app. Makes integration with my Shopify store really easy and allows a fair amount of customisation. Superb print quality to boot.

Fogwalking Photography
United Kingdom
Over 1 year using the app
January 5, 2022

I've been using it since I opened my shop and never been disappointed. Flawless and easy-to-use app, works like magic with a superb print service at Printspace.

Studio Martino Pietropoli
Italy
12 months using the app
July 13, 2023

I installed the app, but had issues with creating and deleting projects and products. I tried both Firefox and Chrome and ran into the same issue. I would not recommend the app at this time.

Walt & Pete
United States
9 months using the app
Edited June 21, 2018

This is an easy to use app for selling prints of my work online, via my website. There's a lot of useful information for setting up, for both shopify and theprintspace, and both companies have superb customer service.

Matt Phillips Art
United Kingdom
2 months using the app
January 5, 2022

I use this app for most of my printing requirements and would highly recommend it. The service is excellent and I am very pleased with the quality of my prints. It also enables me to hold a large stock of designs/sizes by using their drop shipping service.

www.janeglue.com
United Kingdom
Almost 2 years using the app
August 5, 2024

Impossible to update multiple products at once.
Impossible to import products to my shopify store without random "import errors".

Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side".

This app used to be great and have a decent UI/UX with no import problems. What happened?

Atelier Toledo
France
11 days using the app
October 2, 2024

Creativehub: A Fantastic Platform for Selling Art Prints

Creativehub has been a game-changer for my art business. The platform is user-friendly, making it easy to upload and manage my work, while offering seamless integration with my website. Their print quality is outstanding, capturing every detail of my original art, and the range of options allows me to meet my collectors’ preferences. I especially appreciate the automated production process, which lets me focus on creating while they handle logistics. Plus, their responsive customer support has been excellent. I highly recommend Creativehub to any artist looking to sell prints professionally.

Mad Charcoal
United States
4 months using the app
August 7, 2023

Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!

supersicko art
Germany
7 months using the app
November 29, 2022

I am very frustrated with Creativehub. The new shipping prices are exorbitant. I find it an impertinence to charge almost 30.00 € for a delivery of less than 500gr within Europe and then tip you to offer free delivery in your store. How can you make money with it, especially if you are not yet so well known and can not charge high prices for your art? I have never experienced such high shipping costs for anything I've ordered within Europe. In addition, certificates for limited editions come without authentication holograms although this is described on the certificates. After contacting customer service, they said that there are none available at the moment. I would expect at least to be informed about that or that the text on the certificates will be corrected, so that customers do not complain when getting their artworks.

Matthias Maier
Switzerland
25 days using the app
creativehub replied June 14, 2023

Hi Matthias, I am sorry to hear you are disappointed. Please allow me to clarify some incorrect remarks:

Our dropshipping shipping costs to Europe are between €6.95 - €15.00 for print only orders - this is a flat rate regardless of how many prints are in the order. For framed items, shipping costs to Europe starts at €14.13 going up to €91. Please keep in mind this accounts for delicate wood frames with glass sized at 841x1189mm. These need to be very well packaged as they are fragile oversized items. All frame deliveries are also shipped via DHL express courier arriving in 1-3 days.

If you need help pricing your artwork to help account for shipping costs check out our help centre article here: https://www.theprintspace.co.uk/help/knowledge-base/how-to-price-your-online-art-prints/

My best

Zach

September 2, 2022

Die App zeigt meine Produkte nicht an!!! Ich habe ein neues Produkt erstellt kann es aber in der App nicht hochladen, weil ABSOLUT NICHTS angezeigt wird, außer den zwei Worten 'PRODUCT LIST'. Meine anderen Produkte sind in meinem Shop aber wie gesagt, die Liste ist leer!

Claudia Pollack HIGH VIBE ART
Germany
6 months using the app
creativehub replied September 21, 2022

Hi Claudia. I am sorry that you were experiencing this issue. You will see it is now resolved. We made some improvements to our import process in creativehub which allows you more control over variant, product and batch importing. These updates needed to be reflected on the Shopify app side which is complete.