Upsell & Cross Sell ‑ AW
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Reviews (484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.
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Had a few questions getting set up and Cross-Sell helped our right away! We are up and running and love the idea of targeted items. The app is well priced and easy to get going. A request is to be able to set default cross sells by category or tags.
I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!
Thank you for your review, we really appreciate it!
Please feel free to reach out to us anytime, we are always happy to help.
Great app and easy to use! Stuart was so helpful in cleaning up the look of Cross-Sell and customizing it to my theme (Venture). I think it will really help customers find other products they might like easily and efficiently. Definitely worth the $7/month!
Amazing customer service by Petra, so, so impressed! I put out an email asking for assistance, fully expecting not to hear anything for days, however i got a reply within 2 minutes. Petra has been amazing since and got the product to exactly how we need it!
Thank you so much for your review, it really made my day :)
We always try to be as fast as possible and make your expectations possible. Please do not hesitate to reach out to us whenever you have a question.
Kind regards,
Petra
Awesome service, installation, and ease of use. This is a super intuitive and must have app for your Shopify store. It allows full control of cross sells with plenty of customizable features. Glad I took the plunge, it will surely result in increased conversions
App works great - but the majority of this review is about the fantastic customer service we received. We were interested in a feature that we couldn't quite implement ourselves, and Stuart quickly worked with us to set things up. Works just as we need it to now!
The customer service is brilliant and Petra customised the app quickly and efficiently. The app works well with our theme and we are looking forward to seeing what difference it makes. It would be great if you could change pop up message depending on the product.
Thank you for your review and feedback. We are very happy we were able to help out and customize the Upsell Pop-up according to your expectations. If you ever have any questions in the future, please feel free to reach out to us!
Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday!
I highly recommend this app because of its applications and its support.
We have had Cross Sell running for around 3 years now. It is an app that we definitely cannot do without. Spending time and putting thought into relating products is well worthwhile, resulting in extra sales, and helps quite often to lift our average order value.
My experience with Cross Sell as been great. Their free set up has been very responsive and it looks great on our site. Selecting cross-sell products was logical and easy and I'm hoping to see lots of cross selling in action! Great product and even better support.
