Upsell & Cross Sell ‑ AW

Upsell & Cross Sell ‑ AW

Reviews (484)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.

February 25, 2016

The app was super easy to incorporate into our site and Stuart & Steve were amazing to work with when we requested customization. Really flexible and stuck with their initial quote even though it took them longer to code due to us switching over to a more complicated theme. Highly recommend!

Prxperformance
United States
About 1 month using the app
April 14, 2017

Just installed but everything looks great. I had the customization and installation done for me and it took less than 24 hours. Totally blends with our fonts and look of the site too, which was really important to me. It even has a cross sell option for the shopping cart page which is great!

La Homies
United States
About 24 hours using the app
January 25, 2017

The customer service is excellent! Within the same day our representative, Stuart, went in and customized the platform exactly how we requested (with a friendly and positive attitude). The app is clean and simple to use, especially for people who aren't tech-savy. Would definitely recommend.

Cleobella
United States
1 day using the app
February 11, 2017

Highly recommended and very impressed by the exceptional customer service by Stu. Not only did this app do exactly what I needed done, but their new "Reciprocal" feature is terrific ! Nice to have such prompt and knowledgeable staff beyond the wonderful product. Keep up the great job guys !

Woven Art Beyond
United States
1 day using the app
Edited March 8, 2023

Cross sell team are very helpful, although sometimes the time difference make the response slightly delay but otherwise very responsive. Apps are not the easiest to use, but it deliver the purpose that our store is looking for. The selling conversion is also higher than expected. Recommended.

Kailee P. Inc.
United States
About 2 months using the app
Aheadworks replied March 9, 2023

Thank you very much, Kailee!! We appreciate your feedback and know that we are working to simplify the app to make it more intuitive and easier to use.

Great to hear that Cross Sell & Upsell is helping with your conversions! 🚀

March 1, 2023

Loving the Cross Sell app! Ever since we turned it on a year ago it's quietly chugged away in the background, doing its thing, and when I checked recently it turned out it was responsible for generating $10k in sales over the last year. That's meaningful for us. Thanks for your call, D'Angelo.

Lion’s Roar
Canada
Over 4 years using the app
Aheadworks replied March 1, 2023

Thanks for taking the time to post this! We look forward to helping you achieve your business goals 😁

- Cross Sell Team

April 10, 2017

Cross-Sell is vital to our application. We have various assembly items and accessories that must "match." This kind of thing can be very confusing to a buyer. But with Cross-Sell, a buyer is easily guided to matching products. I don't know how we would do this without Cross-Sell. Great support, too.

Ezwhelp
United States
10 months using the app
December 20, 2022

A great app to use for your store - gives you the opportunity to manually add recommendations & add ons across your site. As a new user of this app I have had the best support for the Cross Sell Support Team - they're happy to answer any queries and are quick to resolve any issues that may come up.

Tatami Fightwear USA
United Kingdom
5 days using the app
Aheadworks replied January 5, 2023

We do appreciate you taking the time to write us this review. Thank you!

October 2, 2017

AMAZING support! I installed the Cross-Sell app last night and didn't like the default headline treatment and formatting. I emailed the team, and within MINUTES, Stuart responded and jumped on fixing it. Using the app is easy--it's easy to tag products and it looks great on my PDP's. Highly recommend.

Birdygrace
United States
3 days using the app
January 22, 2016

Great app!!!! Great service!!!!! Gives you the ability to select related items for each product in your inventory which is exactly what we needed. Communication with the developer was great when we needed a few changes made. The price is well worth it as well!! Do yourself a favor and get this app now!

Trailcampro Demo
United States
18 days using the app