Upsell & Cross Sell ‑ AW
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Reviews (485)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.
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Great customer service and fast attention to getting you started up.
Alert - the "themes" are based on your own store's themes, not the ability to toggle between style options within the app.
The service gives you customization of their app to your existing Shopify store.
Other than that, it's been a good system to use.
After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.
On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.
I've been using this app for YEARS in my shop. I had a VERY RARE circumstance were I had to contact Tech support last week. Henry contacted me RIGHT BACK! He even followed up with me when the issue was resolved. Also, Petra helped me last year with an upgrade, and that was phenomenal service as well. Love this app--highly recommend!
Thanks for your feedback! I am glad to know that you are happy with our service and our app!
I have gone thru many apps that say they are cross sell, this app was the only one that was a true cross sell app, A to BCD, and B to ACD, all with the click of 1 button. The service that was provided was outstanding, fulfill my needs and requirements in hours instead of days. Thank you for your quick response, much appreciated. Vince
Thank you for review, Vince! It's truly our pleasure to support our users. We are always here to help! 🤝
Well you certainly can't complain about the service. I was having trouble getting it to work in the cart page and sent off a note. I got a replay straight away that it was going to be looked at and within 24 hours it was all working and so we're very happy/impressed. We don't know if it will increase sales but we think it should. I guess we'll see.
Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!
AMAZING SERVICE!! They went above and beyond to help make sure their app was just the way we wanted it on our website and they even made some really great additional tips to consider for our Shopify website. SUPER grateful for their help! The app itself is great too. Very visually appealing and has already had an impact on upselling to our customers!
We've installed this back after trying another app. The team got it installed as soon as we bought it, which was about midnight and they have communicated with us at that time, while setting it for us and customizing. We were given tips and best ways of using the app in the middle of the night. Very impressed with the level of service. You guys are GREAT!
I think this is one of the best apps if you want to guide customers on related products. It will allow you to assign any products to any products. So if you sell coffee makers you can add coffee as a related product or accessory for it. This save a lot of time for consumer plus you get more sales.
Support is very responsive and helpful. I would recommend this app.
This app has perfectly transformed my website to allow customers to add items to smash and select upgrades for my rage room. I installed another third party app that interfered with the Cross Sell & Cart Upsell app. I sent a message to the Jorge, and their dev team added code to my store and fixed the issue. Their response time was fast too. Thank you Jorge and coders.
On behalf of the Cross Sell team, thank you for your awesome review 🙂! We appreciate you!!