Upsell & Cross Sell ‑ AW

Upsell & Cross Sell ‑ AW

Reviews (485)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.

Edited May 19, 2017

Great customer service and fast attention to getting you started up.

Alert - the "themes" are based on your own store's themes, not the ability to toggle between style options within the app.

The service gives you customization of their app to your existing Shopify store.

Other than that, it's been a good system to use.

Leven Rose
United States
9 days using the app
July 24, 2017

After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.

On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.

Gardenpartyflowers
Canada
About 10 hours using the app
Edited December 8, 2021

I've been using this app for YEARS in my shop. I had a VERY RARE circumstance were I had to contact Tech support last week. Henry contacted me RIGHT BACK! He even followed up with me when the issue was resolved. Also, Petra helped me last year with an upgrade, and that was phenomenal service as well. Love this app--highly recommend!

ShySiren.com
United States
Over 4 years using the app
Aheadworks replied December 15, 2021

Thanks for your feedback! I am glad to know that you are happy with our service and our app!

June 14, 2023

I have gone thru many apps that say they are cross sell, this app was the only one that was a true cross sell app, A to BCD, and B to ACD, all with the click of 1 button. The service that was provided was outstanding, fulfill my needs and requirements in hours instead of days. Thank you for your quick response, much appreciated. Vince

toners.ca
Canada
5 days using the app
Aheadworks replied June 14, 2023

Thank you for review, Vince! It's truly our pleasure to support our users. We are always here to help! 🤝

March 17, 2017

Well you certainly can't complain about the service. I was having trouble getting it to work in the cart page and sent off a note. I got a replay straight away that it was going to be looked at and within 24 hours it was all working and so we're very happy/impressed. We don't know if it will increase sales but we think it should. I guess we'll see.

Giddyupgirl
Australia
10 days using the app
October 23, 2015

Cross Sell is a great value app, that enables us to quickly add like for like products, or products to prompt add-on purchases. It really does work too. We often see a spike in sales of products added to our ‘You may also like’ section via Cross Sell. Most importantly it’s very easy and simple to use. Great value too - it’s already paid for itself!!

Discoverattic
United Kingdom
Over 2 years using the app
July 2, 2018

AMAZING SERVICE!! They went above and beyond to help make sure their app was just the way we wanted it on our website and they even made some really great additional tips to consider for our Shopify website. SUPER grateful for their help! The app itself is great too. Very visually appealing and has already had an impact on upselling to our customers!

Zup Boards
United States
4 days using the app
May 16, 2017

We've installed this back after trying another app. The team got it installed as soon as we bought it, which was about midnight and they have communicated with us at that time, while setting it for us and customizing. We were given tips and best ways of using the app in the middle of the night. Very impressed with the level of service. You guys are GREAT!

Curvy Trends
United Kingdom
3 months using the app
December 10, 2015

I think this is one of the best apps if you want to guide customers on related products. It will allow you to assign any products to any products. So if you sell coffee makers you can add coffee as a related product or accessory for it. This save a lot of time for consumer plus you get more sales.
Support is very responsive and helpful. I would recommend this app.

French Press Coffee
United States
4 days using the app
November 4, 2022

This app has perfectly transformed my website to allow customers to add items to smash and select upgrades for my rage room. I installed another third party app that interfered with the Cross Sell & Cart Upsell app. I sent a message to the Jorge, and their dev team added code to my store and fixed the issue. Their response time was fast too. Thank you Jorge and coders.

Liberty City Rage Room
United States
3 months using the app
Aheadworks replied November 4, 2022

On behalf of the Cross Sell team, thank you for your awesome review 🙂! We appreciate you!!