Upsell & Cross Sell ‑ AW

Customer Support at its best, Stuart from Cross-Sell setup our none standard Shopify theme to accommodate the app and applied some tweaks to make it all fit seamlessly. If you are thinking of trying this app then give it a go. The administrative part was easy to navigate and apply the products we wished to display with others. Well done for a practical easy to navigate & functional app. ;o)

Takes a bit of time to set all the cross sells up, since its all manual - And seems to have a bug, where it doesn't show the changes i made... They can win 1 star here!

*Update: The amazing the customer service has customized it for me so it is looking great! AND the cart adapts the Cross-Sells for whatever is in the cart (Really smart!)

- My fault, they definitely deserve 5 big STARS :D

This is an excellent app that does exactly what we wanted it to do, which is to allow us to choose what related products to display on product pages. The ability to create a default set of products, and also to display these on the cart page is a very useful additional feature. The app was easy to install, and then Stuart provided fantastic support to help us to integrate it with the finer points of our theme.

Excellent installation service - they integrated with my shop theme that I had purchased.

And the app itself is very easy to use. I highly recommend it!

Update: March 12, 2018
I installed a new app (NOT from this company), which really messed up my shop. Josh was amazing. Not only did he get Cross Sell working in my shop again, but identified other issues with my shop & explained how to resolve those issues.

This app is very simple to use and does everything I wanted. I simply select the items that coordinate back to the item on the product page and the app does the rest! Sold out on an item, no big deal, you can change items on the fly. Great, great app!
As for customer service, they are the best, this guy Stuart is fantastic to work with, and has taught me a lesson on what customer service really means! He goes above and beyond.

Grade A++

Wow !! Received a reply to my customization request within minutes of requesting it. Stuart was polite, prompt and went out of his way to make sure everything worked properly in my store.

Kudo's to you Stuart for a fantastic app.

Follow up

We had an issue with a jumping effect in different browsers and the team of Steve and Stuart worked tirelessly until the problem was solved 100 %. Best service I have received thus far from any app service.

Amazing customer service!! Thank you all so much for quickly taking the time to fix my issue of wanting to automatically cross-sell products by letting me use the beta reciprocal feature. I just added 3 new products to a collection and instead of having to open all 15 products I was able to add the 3 products and only once have to choose the other products. Once I hit the reciprocal feature they all updated like magic. A HUGE timesaver to say the least. Thanks Again!!~~KathyMac

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Great app and even better support! This is such an important function to include on your site. It is very intuitive to use. Choosing great related products is a great service to your customers and will result in greater sales for you. The implementation of this app was very easy. I wanted to implement our hand-picked related products for certain items but still have my theme's built-in related products function for other items. Cross-Sells responded within minutes of my email request and had the customization completed before I got back to my desk! They even suggested and made a couple tweaks to improve the layout. Highly recommend!

Great great app, used it to cross-merchandise each collection, very effective and helped consumers navigate throughout the site. Josh was great when we needed help