Reviews (111)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this long‑standing app is essential for adding and managing custom fields/metafields beyond Shopify’s basics. It’s used for spec tables, tabs, accordions, tutorials with photos, product notes, video embeds, and advanced HTML/SVG, especially in large catalogs and multi‑store setups. Many highlight time‑saving bulk editing, a standout browser extension for in‑admin metafield editing, reliable performance with custom themes, strong documentation, and fast, knowledgeable support.

March 18, 2021

We've had this app installed for a few years now and recently upgraded to the paid version and it is 100% worth it! Great service support, we had an issue with our banners and Kenny at support helped us out and fixed it up in no time.

Natural Necessity Surf Shop
Australia
Almost 2 years using the app
January 7, 2021

Custom Fields is a good solution if you work with Metafields and many products which you often dublicate. I would love if the Google Custom Fields App would be add directly to the Shopify Product Grid but this is most certainly not possible.

brandesautographs.com
Switzerland
2 months using the app
March 24, 2020

This app is a game changer. It's such a miss on Shopify's part that they don't support custom fields. So, John C and his team at Bonify have written an amazing app that lets store builders create all the custom fields they need. Thank you so much!!

David

Celebrity Owned
United States
About 1 month using the app
September 14, 2020

This a highly important app that I use on a daily basis. Honestly, it should be native to Shopify already, but this is just perfect. Also, I have to mention that their support is incredibly responsive and helpful, which is all-too-rare among many other app developers...

Jigsaw Records
United States
11 months using the app
July 19, 2022

I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.

VERGE
New Zealand
12 months using the app
Bonify replied July 20, 2022

Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.

We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co

Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)

September 9, 2021

I used Custom Fields to set up all my Attributes from Magento 2. There is a learning curve, but once I got that down, it was pretty straightforward. You can export your data, make changes, and import it. The support has been fantastic and answered all my questions within a few hours.

Emassagechair
United States
13 days using the app
July 30, 2021

APP developer has helped me a lot throughout the process. They have solved all problems we have on width, length, alignment of the APP etc. They are really helpful and quick to response (within 1 working day). Also, the APP works well on our product page. I would recommend to all of you.

UNITEK
Hong Kong SAR
About 2 years using the app
October 29, 2021

The app is great and is very helpful. I was able to add many fields that were not available to me prior. I had one issue of the fields no longer working and Kenny and Patrick were very helpful and went above and beyond to help me rectify the problem. Highly recommend this app - inexpensive and very handy!

Hamra Jewelers
United States
Over 1 year using the app
February 27, 2019

We've used a couple of metafields apps, but this one is the best so far. The ability to edit metafields within the Chrome browser extension is awesome. They have even taken a feature suggestion I had a few months back, and just implemented it with a new update they released. Super fast and helpful support!

Fanatik Bike Co.
United States
5 months using the app
June 28, 2017

Great app for our B2B store. Allows us to display product specification information non page easily and importantly in-bulk. The support from John and the guys is second to none and they really bent over backwards to help us with our challenging requirements.

Thanks guys for all the support and the great app!

Advantagecatering
United Kingdom
19 days using the app