Infinite Options

Infinite Options

Reviews (2,624)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

July 6, 2022

I own a pet ID tag business, so I use this app to allow customers to enter their dog's engraving information. It was such an easy to use app and whenever I have any problems, their support team always responds and resolves the matter very quickly. Highly recommend!

TRILL PAWS
United States
About 4 years using the app
June 20, 2020

What a great support team! So grateful for their fast turnaround on tickets, whenever we need help with an install or a glitch.

Would love to see them offer a bit more depth of customization like Advanced Product Options does, so we could consolidate with one app.

Eclipse Chocolate
United States
Over 3 years using the app
June 23, 2016

This has worked really well with our website as we need to collect additionl information for our Soccer Programs. It helps to make selections easy and simple.

Would give it 5 stars if there was a conditional logic option for certain selections.

Highly recommend!

Britannia Soccer Academy
United States
November 2, 2018

Great app, I have been using it for 3 years and I have tried another drop down menu app and I really disliked it. I like this one the best because it is very very simple to use, it updates immediately, there is no limit to the amount of variants, and is customizable.

Southern Trapper
United States
Almost 3 years using the app
June 11, 2023

I disabled this app a year ago. It is uninstalled from my website. 2 days ago, the old options just magically appeared on my product pages and I cannot remove them. It is causing an incredibly poor customer experience, and creating an order fulfillment NIGHTMARE!!!!

Something Personalized
Canada
Almost 5 years using the app
ShopPad Inc. replied June 12, 2023

Hello team,
Infinite Options does not automatically install on your theme or leave any lingering code. Once the app is uninstalled, the options will no longer display. We have reached out via email a few times, so please respond to contact@theshoppad.com so we can assist with troubleshooting.

Annette (Director of Customer Success)

August 13, 2018

Great app even for the basic Shopify themes. I had trouble getting the options to load fast enough for my clients to not skip them, and customer service was quick to respond with a great solution that worked right away. Easy to use platform and it's free, so run to it!

Latelier De La Girafe Bleue
Canada
About 2 months using the app
September 22, 2020

This app has enabled us to allow customers to personalize many of our handcrafted products. We also use the app to enable customers to include a gift note with their purchase. Support has been extremely fast and effective, customizing the formatting to fit our theme.

Just Jersey
United States
Over 4 years using the app
August 2, 2016

Infinite Options is a great add-on app to Shopify. I was able to customize a field I needed my customers to fill out when placing an order. The customer service is awesome! They get back to you right away and always have a solution! I would highly recommend this app.

Diabetes Education Services
United States
4 days using the app
November 17, 2017

They are FAST, PRECISE AND PERFECT, both in SUPPORT and INSTALL SERVICE, this app is WONDERFUL, it allows you to really set infinite options absolutely customizable to offer to your visitor a full customizable product, that's really REALLY nice, thank you for creating it

Puntodgioielli
Italy
About 1 month using the app
January 18, 2019

I used this app to add a personalisation option to one of my products - the online tutorials were very helpful! I had a bit of trouble at the beginning and when I got in touch some replied straight away and was really helpful and efficient! Would definitely recommenced!

Martha Mitchell Design
United Kingdom
Almost 3 years using the app