Infinite Options

Infinite Options

Reviews (2,622)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

September 24, 2019

This app has been instrumental in helping us let our customers customize what products they'd like in our candle sets. Matt, from the support team, was so helpful within seconds of me reaching out via the help chat. He customized the font of our option set so it looks seamless. So happy!!!

Harlem Candle Company
United States
Almost 4 years using the app
March 31, 2020

Infinite Options makes it easy to centralise and manage my variants. We often change variant lists across the board and with with a lot of products doing that manually that took forever. Infinite Options makes this process a breeze. Their support is fast and professional. Highly recommended

Trio Soy Candles
New Zealand
About 1 year using the app
April 5, 2021

This company's customer service is the best I have ever worked with! Santiago has been helping all morning, replies within 30 minutes and much less each time and has effortlessly helped me set up my site as well as taught me how to use it in an easy to understand way! recommend this site 100%!

Planet Desert
United States
3 days using the app
September 22, 2015

Great app for requesting additional information on the product level (vs in the shopping cart). We use this to ask customers if they want their gift fruit shipped immediately or for a particular holiday or birthday. Works great and the Support was quick, friendly and accurate. Great experience!

Hyatt Fruit Company
United States
18 days using the app
February 25, 2019

We are a small modest website and all we ask for is an easy to use, well supported app that offers many customisations. Infinite Options does that and the free version is highly functional which is incredible. Customer support is also spot on. One of the few apps that does everything it offers.

AKU Teamwear
Australia
Over 1 year using the app
June 19, 2019

I love this app. It is a fantastic addition to our store. We couldn't operate without it.
I got help with the app installation and Alan was wonderful. He went above and beyond for me to install this app and work with my theme. He was super fast and responsive. Highly, highly recommend. 5 stars

Heirloom Seals
Ireland
About 2 years using the app
March 30, 2021

This is a great app which helped my extend the bounds of my themes limitations. Not only that, but the support I got from the team was promt and incredibly helpful and friendly. They were able to edit the code of my theme to suit my needs. Would definitely reccomend and use again in the future.

Faction Labs
Australia
5 days using the app
Edited May 1, 2019

Customer service is amazing for this app!! My shop has many custom products, so this app is a necessity. When I first setup my website, they tweaked a few things for me. And when I reached out for support again, they got back to me right away with help. I love this app & the ease of use. THANKS!

Canningcrafts
United States
About 3 years using the app
September 28, 2022

We used this app to apply a personal message option on greetings cards, add a gift wrapping service and an upsell. It took a little getting used to, but found it very useful once we got the hang of it. The ShopPad people were super helpful when we got stuck too, so very pleased with the result.

National Portrait Gallery Shop
United Kingdom
22 days using the app
April 18, 2022

I've had this app for years but i just recently started really utilizing all it has to offer. The team at Infinite Options has been very responsive to every question I've had during the process of setting up my shop just the way i want it. Very happy with their support. Highly recommend this app.

Ladybugfeet Jewelry Designs™
United States
About 4 years using the app