Infinite Options

Infinite Options

Reviews (2,624)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

September 25, 2020

This app is pretty easy to use. I've used several different apps for product options, and Infinite Options is by far the best in terms of speed and user interface. The cost is reasonable too, and the customer support is great. I've sent in several queries and all were replied within 24 hours. Great app! Keep up the good work, team!

Label of Love Studio
Singapore
4 days using the app
Edited July 10, 2022

I've been using this app for quite a while and absolutely love it, but when I upgraded to a 2.0 theme, I couldn't figure out how to get it to work again. I reached out to the Infinite Options customer support and I am absolutely blown away. Super fast, super friendly, and beyond helpful. They got it working again for me in no time.

North Faun
Canada
About 5 years using the app
November 11, 2015

This extension is saving our store, and was the deal breaker that let us bring our shop over to Shopify. Had a small hiccup with the options showing up in some products but then not in others. The crew over at Shoppad took a look at our store, sorted out the issues, and left us good to go for our site re-launch this week. Thank you!

Danax15 Shopify Com
United States
7 days using the app
November 16, 2018

I'm a complete novice at setting up a website and all of my prints are personalised so I needed lots of options. I had a few initial problems setting up the app, but had lots of great support from Annette who was always very calm and helpful. I now have a fully functioning website with all the options for personalisation. Thank you!

birdyhome.co.uk
United Kingdom
21 days using the app
January 29, 2023

A must have for stores that have products that specialize in adding custom options. Our online store adds personalization to products and Infinite Options exceeded my expectations. The help documentation is also well maintained and easy to follow. Thanks ShopPad, you all did a great job with this App, well worth the monthly cost.

Mistletoe Memories
United States
About 1 month using the app
February 7, 2019

Fantastic app, even better support! I have been using Infinite Options for a few months now with no problems. Recently I created a new product on my store and had a few issues with Infinite Options not working as it should. After a few emails back and forth to the support team my problem was fixed! Very happy, keep up the good work :)

What The Fudge UK
United Kingdom
6 months using the app
Edited February 2, 2021

I used this app to help add options to our products by using their bundle options. Their customer service was excellent! Very professional and efficient in response to any technical difficulties. Also, their recommendations were great, it helped make the website aesthetic much better. (Thank you so much Carolina, Christian and Mandy!)

Fiola Rose Swim
Australia
3 days using the app
Edited June 29, 2022

Infinite Options has been a VERY EFFECTIVE app to have operating on our Shopify store! SIMPLE and RAPID insertion of various options with any product. We should also note that their customer service is TOP NOTCH -- they respond quickly and find efficient solutions to inquiries. Titanium Archery Products fully endorses Infinite Options!

Titanium Archery Products
United States
Over 1 year using the app
April 4, 2019

Great app at allowing multi options. We use it to allow for personalised products, fits in well with the theme.
Lost a star as sometimes the information doesn’t pull through and we have to contact the customer, which isn’t the best.
Easy enough to install though, and we can do other work around if needed. Thanks from Mad Eye Gifts Team.

Mad Eye Gifts
United Kingdom
Over 1 year using the app
ShopPad Inc. replied April 10, 2019

Hi Team,
​
​Thank you so much for being a member of the ShopPad family for so many years!

To resolve the issue with your slight delay before your options display on your product page, we recommend you add this snippet of code: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time.

It will help prioritize Infinite Options as one of the first apps that load on your page.

To resolve the issue with not always receiving customer selections, we recommend that you disable any quick buy buttons on products that use Infinite Options, these buttons will bypass the product page and any customization fields so the product is added directly to cart.

Please let us know if you have any additional questions or if you would like our help adding the code for faster loading and we will be happy to help!

Team ShopPad

May 22, 2019

Works great for options - literally the only program that allows me to 'bundle' different items for customers.

Customer support was great as well - dug into a minor issue I was having after switching themes and helped me figure out it was all my own problem but they fixed it and even improved the look of everything.

Highly recommended.

Nutrithority
United States
10 months using the app