Infinite Options

Infinite Options

Reviews (2,623)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

December 13, 2023

bad customer service. they dont even check before deploying css on the website. the option is going out of the screen. What a bad service and bad app. Ridiculous and frustrating.

HATKE BRIDE
Canada
Over 1 year using the app
November 29, 2023

Great customer service! I received an email asking if I needed any help... well I did, so I emailed them. They came straight back with a bit of CSS I that I needed. I couldn't make work, so I contacted them again and they were able to do it for me! So much time and effort saved. Worth the money knowing that there is an actually human to speak to if I need any more help!

Handmade by Zara
United Kingdom
2 days using the app
November 21, 2023

I love this app! It is fairly easy to use, but the customer service is top tier and they always guide me through any issues I may have. Highly recommend this app to give your site and products infinite options!

katieclark
United States
9 months using the app
November 21, 2023

Customer experience good. However, I am unable to successfully export orders with delineated (columns in excel or .csv) custom fields from option sets. Need for our fulfillment supplier. Please assist. I can be reached at joe@prohoc.com and 647-299-2827.

For example Jersey Size (heading).

Pro Hockey Uniforms & Apparel
Canada
15 days using the app
November 16, 2023

i had an issue with the product add on not working and they fixed the issue within 1 day! i could not be happier with the customer service. thanks so much! i’m

Cattle Pup Co.
United States
Over 3 years using the app
November 9, 2023

Immediately helpful customer service. Crossing fingers using IO will launch our site into the stratosphere =)

Matthews Jewellers
Australia
Over 4 years using the app
October 31, 2023

Thoroughly recommended and support was extremely fast (a matter of minutes) for an issue that was my fault.

Created For Me Laser Engraved Gifts & More
Canada
Almost 3 years using the app
October 31, 2023

We've had Infinite Options for a few months now. Customer service is amazing. Fixing and helping with any issues we've come up with. Highly Recommend!

515 Creative Designs
United States
3 months using the app
October 27, 2023

Grrat customer service help resolving issue, the app provixe great flexibility

lnlflorist
Malaysia
1 day using the app
October 17, 2023

Customer service is AMAZING. They've answered all my questions, and even reached out to make sure everything was working properly.

Simply Bee Boutique
United States
13 days using the app