Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (273)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable all‑in‑one solution for wishlists, loyalty/VIP programs, customer accounts, and custom forms. Support is described as exceptional, often handling theme code edits, styling, and feature tweaks quickly. Merchants praise the modern, highly customizable wishlist, flexible points/store‑credit rewards, and transformed customer account dashboard. Many note strong performance, easy setup, extensive branding/localization options, and pricing that lets them replace multiple separate apps.

April 9, 2025

This app has allowed us to customise our user experience and setup the customer account page with features and links relevant to our customers. It is very user friendly and has been invaluable for creating a smooth customer journey.

The customer support has also been excellent, we needed some code editing to allow the Custom Forms we created to sync with our Shopify Theme, we received a response and full solution, with completed functionality in less than 24 hours.

Three Peaks GBR
United Kingdom
About 2 years using the app
Froonze Limited replied April 15, 2025

Thanks so much for your review! We are happy to hear our app helped you make customer journey smoother.

January 31, 2025

Spent months trying to find a solution for a unique customer account page functionality I wanted to implement. Max at Froonze not only provided a solution, but helped me get it up and running practically in the blink of an eye. I appreciate the responsive service.

CdesignsPrint
United States
3 days using the app
Froonze Limited replied February 2, 2025

Thanks so much for your review! We are happy you are satisfied with the custom solution we provided for you.

January 15, 2025

We required a structured customer account for our website and this app has all of the features we needed. The wishlist and social account login add on is a plus. We are yet to explore various other features and integrations the app offers. The customer support was also good and resolved the issues we were facing promptly.

Showstopper
India
12 days using the app
Froonze Limited replied January 16, 2025

Thanks so much for your review!

December 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Yahoo-IP!
United States
6 days using the app
Froonze Limited replied December 22, 2024

Thanks so much for your review!

November 15, 2024

Love this app so far, the customer service is amazing!
I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get.
If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Sorella
United States
About 5 hours using the app
Froonze Limited replied November 16, 2024

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

September 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

ORN ACTIVEWEAR
Mexico
24 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

September 26, 2024

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean.

Thank you again Alexandru for your help!

Pearlita
Netherlands
14 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

September 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Barefoot Venus Wholesale
Canada
3 months using the app
Froonze Limited replied September 25, 2024

Thanks so much for your review! We are happy to hear you liked our loyalty program!

September 19, 2024

Highly Recommend!

I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Bathroom Panels Direct
United Kingdom
About 1 month using the app
Froonze Limited replied September 20, 2024

Thanks so much for your review! We are excited to know our app helped you increase customer retention!

September 3, 2024

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge.

Ralph Turchiano
CEO AlchePharma

AlchePharma
United States
19 days using the app
Froonze Limited replied September 4, 2024

Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.