Reviews (137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, Shopify‑focused helpdesk that centralizes email, chat, social, and phone with order data in each conversation. They report faster responses, reduced workload, and strong self‑service deflecting many tickets. AI tools and automation streamline routine tasks, while deep Shopify and call integrations, clear analytics, and a modern interface stand out. Many praise the onboarding, migration support, and cost‑effective pricing, including a helpful free plan.
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Absolute worst app I've ever used. Does NOT work. Was stuck in the setup phase and it would never load past + I was charged $129 for this useless app and cannot log in to get any sort of customer service.
Sorry about that. The charge was automatic from Shopify after your 14-day trial ended. We refunded the amount when you informed us that the app didn't work for you.
Please do consider us in the future. We're happy to help you set things up.
