Customify ‑ Custom Product App

Customify ‑ Custom Product App

Reviews (101)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong, affordable solution for advanced product personalization, especially for apparel, mugs, and laser‑engraved items. It supports complex options like multiple sides, tiered pricing, and high‑resolution outputs for production tools. Many call it a game changer, praising the simple, professional customer interface, flexible CSS branding, reliable performance, and exceptionally fast, proactive support with setup, theme conflicts, and billing.

September 8, 2025

The only app that solves everything we need for custom products.

Hasan is great and the support is fast, they take care of everything you need. Highly recommend.

MaskIT
Serbia
Almost 2 years using the app
Customify replied October 23, 2025

Thank you so much for your kind words and recommendation! 🌟

We’re thrilled to hear that our app meets all your needs for custom products. Hasan and the team truly appreciate your recognition — providing fast and reliable support is always our top priority. We’re here anytime you need us!

September 18, 2024

Great App! Hasan is super helpful on any issue.

Pawsome Island
Hong Kong SAR
5 months using the app
Customify replied September 24, 2024

Thank you so much for your amazing review! Your feedback truly inspires us to keep offering the best support and service we can. We’re always working hard to improve our app and services, and we’re so grateful for your support!

August 16, 2024

The app itself is very useful and serves what it says, the support from the team is outstanding, they are very responsive and were able to meet all of our expectations. It really good knowing there's a very knowledgable team behind the app. Definitely recommend it

Tee Xpress
United Kingdom
5 months using the app
Customify replied August 30, 2024

Thank you for the review. Positive feedback motivates us to improve our app and support. We always strive to do our best to meet customer expectations.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

August 11, 2024

Great App,
Hasan is always willing to help me tweak things to work, its very much appreciated to someone that is a little non app savvy.

WagALotBowWow
United States
Over 3 years using the app
Customify replied August 30, 2024

Thank you for your 5-star review! Every feedback from our customers is important to us. We are dedicated to helping our customers with every detail, no matter how small.

If you have any questions or need assistance, please feel free to contact us anytime. We appreciate your support!

April 18, 2024

We have used Customify for a few years and are really pleased with it. The customer service is great.

Print Cakes
United Kingdom
Over 6 years using the app
Customify replied August 29, 2024

Thank you so much for your kind words and for being a loyal customer of Customify for the past few years. We are delighted to hear that you are pleased with our service and that our customer service team has met your expectations.

Your feedback is incredibly valuable to us, and it motivates us to continue delivering high-quality service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

January 27, 2024

There seems to be no customer support whatsoever. I have wrote to them and never got anything back.
Seemed to be a good software if they could have assistance to fix the little issues that occur.

My Customz Shop
Canada
About 2 months using the app
Customify replied April 5, 2024

We apologize for the inconvenience you've encountered with the Customify app. We acknowledge the frustration that arises when the app fails to perform as expected. We were able to address and respond to you about the issue which originated from another app that is not Customify.

We understand your disappointment regarding the delay in our response to your support ticket. If you're still experiencing difficulties with the app, please don't hesitate to reach out to us again, and we'll promptly assist you in troubleshooting the problem.

Best Regards,

Customify Team

June 25, 2018

Very nice app and really good support!!

Accentuary
United States
5 days using the app
March 9, 2018

Great App and amazing customer service!

Thank you very much :)

Kucheshkidrehi
Bulgaria
About 1 month using the app
March 3, 2018

Awesome support, well working app - guys you made my day!!! I can 100% recommend these guys

Fussmatten Teppiche
Austria
25 days using the app
December 17, 2019

Great app and amazing support and Very easy to use the app, with the best customer service out there !!!

Koodak Jewellers' Supplies
Australia
3 months using the app