Reviews (340)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, game‑changing tool for managing and optimizing product feeds across many channels. They highlight flexible rules, regex, include/exclude logic, and Google Sheets lookups for multi‑store, multi‑language, and multi‑currency setups. Many say it’s intuitive, quick to onboard, and runs reliably for years. Support is praised as fast, highly technical, and crucial for fixing feed issues and improving campaign performance.

Edited August 20, 2021

Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.

Kat Scrappiness, Inc
United States
Almost 3 years using the app
DataFeedWatch replied August 26, 2021

Hi,
Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you.​

You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you.

Please let me know if there's anything else I can help you with.

Best,
~Milosz / DataFeedWatch

Edited October 11, 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.

The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing.

I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates.

Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better.

Buyer beware!

WildBounds
United Kingdom
28 days using the app
October 1, 2024

Grundsätzlich ist datafeedwatch eine mächtige Lösung für Marktplatz Listings.

Folgendes stört:

- Ebay-Anbindung erst ab Tarif "Merchant".
- Uploads nur per (S)FTP. Bei Ebay ist zumindest derzeit kein FTP-Setup möglich (Entwicklerzugang benötigt. Es erscheint beim Setup dauerhaft die lapidare Meldung, man solle es später versuchen). Wäre mit API-Anbindung zumindest bei kleinen Beständen wesentlich angenehmer.
- Keine HTML-Vorlagen für bestimmte Marktplätze (Ebay) hinterlegbar.
- Keine Bestellsynchronisation Marktplatz <-> Shopify möglich. Hier bräuchte es wieder separate Lösungen.
- Für kleine Shops teuer

Retourify e. K.
Germany
1 day using the app
August 15, 2024

Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics.

But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!

god save queens
Poland
About 4 years using the app
DataFeedWatch replied September 2, 2024

Hi,

Thank you for sharing! It's great to hear that DataFeed Watch has made managing your product feed so easy with just a couple of clicks. The intuitive dashboard sounds fantastic.

It's reassuring to hear that we provide such helpful support. Thanks for your review!

~Natalia / DataFeed Watch

February 23, 2024

Super service on the chat if you run into an issue, and needs help with the setup. The interface and the documentation for setting up more advanced feeds is not a 100%, but the seems as the feeds are running well always.

Sisi Copenhagen
Denmark
Almost 3 years using the app
DataFeedWatch replied March 15, 2024

Hi!

Thank you for your feedback! We're glad to hear that you've had a positive experience with our chat support. If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us.

~Milosz / DataFeedWatch

January 18, 2024

Data Feed Watch has a nice interphase, easy to use and very flexible. The customer support team is always ready to help you within minutes. Maria from the support team helped me look through the feed and figure out why Google Mechant Center was giving me errors. It's all sorted out now and I couldn't be more pleased!

BYHA.NO
Norway
About 2 years using the app
DataFeedWatch replied January 26, 2024

Hi! Thank you so much for taking the time to share your positive experience with Data Feed Watch! We are delighted to hear that you find our interface user-friendly and flexible.

We're thrilled that Maria could help you navigate through the product feed and resolve the issues with Google Merchant Center. We truly appreciate your kind words and are grateful for the opportunity to assist you.

If you ever have more questions or need further assistance, please don't hesitate to reach out.

~Milosz / DataFeedWatch

July 4, 2023

Excellent support from the team each time, using both email and the chat! Maria responded in seconds, with the exact answers to my problem, methods to implement the solutions with screenshots guidance etc. Very helpful, and saved me hours of trouble seeking and trials and errors! Highly recommended! And of course, the app IS powerful and really does the job in setting your feeds!

Soccer Sport Fitness
Canada
Over 1 year using the app
DataFeedWatch replied August 31, 2023

We sincerely appreciate your positive feedback and are thrilled to hear about your excellent experience with our Support Team, especially Maria. Providing top-notch assistance for your shopping feed needs is our priority, and we're glad that we could help you efficiently.

If you ever have more questions or require further assistance, please don't hesitate to reach out. Your recommendation is greatly appreciated, and we're here to continue offering you the best support and solutions.

Thank you for choosing our app and recognizing the efforts of our Support Team.

~Milosz / DataFeedWatch

July 11, 2023

We have been using DataFeedWatch for over a year and are currently feeding 8 different channels through their app. It's an incredibly user-friendly app, which allow you to customize and automate your feed in a lot of powerful ways. Through manipulating our data so it's optimized for each channel, our CTR and ROAS have increased on all our marketing channels. Another good thing about DataFeedWatch is their reasonable pricing, their excellent and swift customer support on chat/email and the large help center allowing you to learn most things on your own. I have no second thoughts recommending this company/app for other Shopify merchants.

Bad.no
Norway
Over 1 year using the app
DataFeedWatch replied August 31, 2023

Hi!
Thank you so much for your wonderful feedback and for sharing your experience using DataFeedWatch. We're thrilled to hear that our app has been an integral part of your feed management strategy for over a year.

If you ever have more questions, need further assistance, or have suggestions, please feel free to reach out. We're here to support your success.

~Milosz / DataFeedWatch

July 15, 2025

Awesome app and staff

applemob
Romania
41 minutes using the app
November 15, 2024

Never any issues and great support

DUER
United States
About 2 years using the app