Reviews (50)
Refine
-
By rating
So far, so good!
A solid replacement for our previous, now defunct, preorder system. It does what it's supposed to do, and gives us plenty of control over how we ha del out-of-stock, back-ordered, and pre-release items. Very easy to use!
Thank you for the positive feedback! 🌟 We're thrilled to hear that our app serves as a reliable replacement for your previous preorder system. We appreciate your support and are here to help anytime.
Edited Review:
I ran into some limits for our store; we rely heavily on Bundles, and the DC Pre-order app has been conflicting with it.
Basil was kind enough to personally walk me through the app and explain how it works and why it wasn't a good fit for us.
I wish it were because that would have solved a few of our problems.
Maybe in the future, if there is an update, I am open to giving it another go, simply because of the support received.
Thank you for the honest feedback and the updated review! 🙏 We're sorry to hear about the conflicts with Bundles in your store. We're continuously working on improving our app, and we hope to address these issues in future updates. Your openness to trying us again in the future means a lot. 🌟
Die App ist grundsätzlich sehr gut und erfüllt ihren Zweck
Ich nutze sie aktiv und habe sogar ein Jahresabo abgeschlossen. Allerdings gibt es ein wichtiges Problem bei Vorbestellungen:
Die von mir eingestellten Versandzeiten (z. B. 17 Tage) werden nicht zuverlässig bei jeder Bestellung angezeigt.
Bei manchen Rechnungen sehen Kunden den Hinweis korrekt – bei anderen fehlt er komplett.
Das führt zu Verwirrung, da Kunden dann nachfragen, warum die Lieferung länger dauert, obwohl die Information eigentlich hinterlegt ist.
Für Shops mit Pre-Order-Modellen ist eine konsistente Anzeige dieser Information extrem wichtig.
Ich hoffe, dass dieses Problem zukünftig behoben wird.
Thanks for sharing this feedback with us. We really appreciate you taking the time. Our support team has reached out to learn more about the shipping time display issue you're experiencing. Our team is going to look into this with you and make sure this is resolved. 🙏
been using DC cart for a while. i messaged them regards listing stock bin locations as shopify dont offer a solution for this. To be fair the DC guys went over and above to help sort it. Cant thank them enough
Thanks for the 5 stars SMXOFFROAD team! You've been amazing to work with and we're always here when you need us!
Amazing under rated app for preorders. We switched from another app which could not have pre orders for specific color variants, this app does that easily 10/10!!
Thank you so much for the amazing review! We're thrilled the app is working perfectly for your needs. Your support means everything to us! 💛
If you ever need assistance or have questions, don’t hesitate to reach out. We’re here to help!
I am very happy with the level of customer service, and the App is doing exactly what we need.
Thanks for the great review! Glad the app's working well for you and you're happy with our support. Let us know if you need anything!
Great app coupled with great support! Made pre-order setup a breeze.
Thank you so much for your kind words! We're thrilled to hear that you found our app helpful for setting up pre-orders smoothly. If you have any more questions or need further assistance, feel free to reach out.
This app works great for us, it is simple and easy to use. We had an issue with the app but their support team helped us resolve it quickly.
Thank you for your feedback! We're thrilled to hear that you find the app simple and easy to use. Our support team is always here to help!
It's a good product. There is one feature missing that we could really use however Basil has been great supporting this and has been making the required changes manually for us. Thanks :)
Thank you so much for your kind words! We're glad to hear that you're enjoying our product, and we appreciate your feedback.
Fantastic app, great support. It has everything we needed for our Pre-orders functionality.
Customizable, easy-to-use and stable.
We're over the moon 🌙 to hear that our app ticks all the boxes for your pre-order needs! Your feedback is incredibly valuable to us. Thanks for choosing our app! 🌟