Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (143)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

October 6, 2026

I recently contacted the Dibs support team, and I had a great experience. Akshya was very helpful, patient, and quick to understand my requirements. The support was clear and professional, and I really appreciated the guidance throughout the setup.

I also really like the Dibs app, especially the backorder feature and the other preorder-related options. The features are easy to understand and very useful for managing preorders and backorders.

Overall, I’m very happy with both the Dibs app and the support I received from Akshya. Great product and excellent customer support!

Nine to Five
Pakistan
About 2 hours using the app
August 12, 2026

The app made it easy for us to set up our first preorder. The customization options are great, and when we wanted to customize it further, the support team was super helpful!

Moonlite™ Storytime
United States
About 23 hours using the app
Logbase replied August 13, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

July 25, 2026

Great app which helps me manage and accept backorders so that I reduce lost revenue when I am out of stock. I really like that the buy now option can be replaced with a customised label so it ensures the customer is very clear that this is a preorder.
Also the support from Akshya was fantastic, she helped fine tune the settings for me and checked everything was set up correctly. The live chat and zoom call support for this product is superb.

tandoormaster
United Kingdom
7 days using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

October 12, 2026

Dibs is easy to setup and works great in minutes. Its a great app so far. Just a few mins chat to verify the enabled feature with customer support is needed. Interaction is really quick.

Hands-On Montessori Store
Canada
About 1 month using the app
October 3, 2026

Very simple and straightforward feature. Love it! Very good and prompt customer support :)

BrachistaLog
Japan
10 months using the app
September 29, 2026

Akshya has been really helpful in helping me set up, Thank you!! highly recommended app!

we get to set up pre-order now!

MASKS by SYARAWI® STUDIOS
Malaysia
29 days using the app
September 24, 2026

Very professional,they quickly helped resolve any issues

Retreats Edge
United States
About 4 hours using the app
Logbase replied September 24, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

September 23, 2026

It was an amazing experience with them! They fixed the space below the embed so quickly. 100000% recommend

Ferra
United States
4 months using the app
Logbase replied September 24, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

September 22, 2026

Great app for pre-order sales. Easy to use and implement, and the customer support is very friendly and quick to respond. Highly recommended!

PicassoTiles
United States
About 1 month using the app
September 15, 2026

Very responsive and helpful customer service!

The Airplane Shop
United States
About 1 hour using the app
Logbase replied September 24, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!