Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (144)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

September 15, 2026

Very responsive and helpful customer service!

The Airplane Shop
United States
About 1 hour using the app
Logbase replied September 24, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

September 7, 2026

Great onboarding experience so far. Anushiya.R was extremely patient and helpful walking us through initial verification and plan setup, as well as showing us a clever workaround for continue selling settings automation.

Greenwich
United Kingdom
About 6 hours using the app
Logbase replied September 24, 2026

Thank you so much for your kind review! 😊 We’re glad we could help with the setup and answer your questions. It was a pleasure assisting you, and we really appreciate your feedback!

June 18, 2026

Dibs support is incredible! Our theme is built and extensively customized which was making it very hard to integrate dibs for our preorder campaign. I reached out to support and they quickly responded and scheduled a time with me giving me full guide on how to integrate it successfully.

And am glad to say that, one's one of the best preorders apps on shopify!

Kestrel MFG
United States
13 days using the app
Logbase replied June 19, 2026

Thank you for your kind feedback.

We truly appreciate your recognition of our support team. We’re glad to hear that we could assist you in successfully integrating Dibs, even with your highly customized theme, and help guide you through the setup process.

It’s always our priority to ensure a smooth experience for our merchants, and your words mean a lot to us. We’re grateful for your trust and support, and we’re happy to be part of your Shopify journey.

September 8, 2026

Great app and Very friendly and knowledgeable support. I does have Support for multiple languages and great flexibility in customisations.
Boomika, Anushiya, and Akshya are very helpful, kind and knowledgeable. Highly recommended

Wairoha® NZ | Luxury Perfume, Cosmetics & Skincare
New Zealand
14 days using the app
Logbase replied September 24, 2026

Thank you so much for your kind review! 😊 We’re happy to hear that you found our app flexible and our support team helpful. It was a pleasure assisting you.

August 18, 2026

Fantastic customer services. Akshya was great!

Coilie
United States
11 days using the app
Logbase replied September 24, 2026

Thank you for your kind review! We’re glad you had a great experience with our customer service. We truly appreciate your feedback and support.

August 12, 2026

Underrated app, it has the features you will need and it's free. Highly recommended. Helpful support too!

NESTD.
Australia
About 6 hours using the app
Logbase replied September 24, 2026

Thank you so much for your kind review! 😊 We truly appreciate your support and are always here if you need any help.

August 7, 2026

Great app and an amazing support team! A special thanks to Akshaya for the excellent support and guidance. They were responsive, patient, and genuinely committed to helping throughout the process. Really appreciate the effort and the great customer service. Highly recommended!

Printsy Filament
Australia
1 day using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

July 31, 2026

I had a fantastic experience working with Akshya from Dibs. They were incredibly helpful throughout the entire setup process, assisting with configuring the app and seamlessly integrating it with my store. They were knowledgeable, patient, and quick to respond to any questions, making what could have been a complicated process feel simple and straightforward.

I really appreciate the excellent support and professionalism. I highly recommend Akshya and the Dibs team to anyone looking for reliable assistance with their store integration.

The Ladder Company
New Zealand
2 days using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

July 15, 2026

Akshya is very helpful and proactive with my enquiries.

Engager Bike B2B Portal
Singapore
About 1 hour using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support. Your feedback is truly appreciated, and we're always here to help whenever you need us.

July 15, 2026

Amazing support team! We had a few questions while setting up our preorder experience, and Akshya and Anushiya jumped on a Zoom call with us straight away to help get everything sorted. Fantastic support!

Race Ready Sports
Canada
5 days using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're glad we could help you get your preorder setup sorted. It was a pleasure assisting you, and we're always here if you need anything else. We truly appreciate your support!