Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (144)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing preorders, backorders, and deposits, especially for launches, stockouts, and made‑to‑order workflows. They say it’s easy to set up, works reliably out of the box, and quickly recovers revenue that would be lost when items are unavailable. Many highlight flexible stock control, preorder labeling, UI customization, multilingual support, and exceptionally fast, hands-on support that helps with custom theme integrations and setup.

November 10, 2025

The support team was very helpful and fast. Thank you, very good App

maubags.ro
Romania
About 1 hour using the app
September 10, 2025

DIBS has been a game-changer for my Shopify store when it comes to handling pre-orders! The product works seamlessly and has made managing pre-orders effortless, keeping both my customers and my team happy.

A special shoutout to Arun and his team – their support was outstanding. They went above and beyond to assist me, ensuring everything was set up and running smoothly. It’s rare to find such responsive and dedicated support, and they made the whole process stress-free.

If you’re looking for a reliable solution for pre-orders on Shopify, I highly recommend DIBS. Not only is the product top-notch, but the team behind it truly cares about their customers’ success.

Yesterday's Anarchy Apparel
South Africa
About 9 hours using the app
September 8, 2025

nice app! love that its free! super easy to install + super fast support

Reframe
India
18 minutes using the app
Logbase replied September 9, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 19, 2026

TOP TOP TOP

Les abeilles de Victoire
France
20 minutes using the app
Logbase replied April 21, 2026

Thank you for your wonderful feedback.🌟 We truly appreciate your support and are glad to hear you're having a positive experience with the app.

November 20, 2025

Thank you so much, great help und very fast!

AMESCO
Switzerland
About 13 hours using the app
August 4, 2025

excellent customer support :)

Muebles Onessta
Chile
4 days using the app
Logbase replied August 6, 2025

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

August 14, 2026

The support team was super responsive. They patiently helped me work through all my questions and solved my problem. I would definitely recommend this App.

Lavinia Gallery
United Kingdom
About 2 hours using the app
Logbase replied September 24, 2026

Thank you for your kind review! We’re glad you had a great experience with our customer service. We truly appreciate your feedback and support.

October 3, 2025

Barath was knowledgeable, professional and very helpful. He resolved my issue in reasonable time. Thank you!

Gully Bake
United States
2 days using the app
March 18, 2026

This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts.

I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference.

If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!

Hey Jimmy
India
37 minutes using the app
Logbase replied March 19, 2026

Thank you so much for your wonderful review😊

Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

May 27, 2026

Great experience, the solved all my issues quickly and professionally. Would highly recommend.

SunZo Astro Fashion
United States
21 days using the app
Logbase replied May 27, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!