Digital Downloads ‑ Fileflare

Digital Downloads ‑ Fileflare

Reviews (199)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reliably delivering digital products at scale, including large PDFs and multi‑file bundles. Many switched from other download apps for better stability, lower costs, and smoother customer experiences. They praise deep Shopify integration, flexible hosting options, strong security with PDF stamping and access controls, and clean delivery pages. Support is frequently described as fast, personal, and very helpful with migrations and customizations.

June 23, 2026

Very easy to use app. Love that it is integrated with Shopify. The pricing is also very competitive. Service has been excellent. The only thing I wish was different is that you could send out update notices for a product not just for 1 attachment. I've used another file delivery system that was much more expensive and not integrated as nicely with Shopify. I would give this app 4.75 stars until they make it easier to update customers on product updates. (Note: it's possible that I don't fully understand how they recommend doing this so I'm open to being corrected!)

Leslie Nicole
United States
Over 2 years using the app
June 16, 2026

Would love the option for a shareable download link for each asset.

The Kindness Company
United States
Over 2 years using the app
Kestrel replied June 18, 2026

Hey, cool! We're working on it :)

Reach out to support if you want to try it out once it's ready!

May 29, 2026

Great team at Fileflare, with a really responsive customer service department. The product works very well, and if there are any glitches, they get resolved quickly and we're always kept informed.

Magister Resources Ltd
United Kingdom
8 months using the app
Kestrel replied May 29, 2026

Thanks so much for reporting the issue you found last week - we're always happy for the opportunity to make Fileflare better. Reach out and let the support team know what we need to do better to get that 5th star :)

March 10, 2026

I sell campervan digital products via Shopify. The Fileflare App works as advertised. I build the product as a PDF. Then add the Shopify product listing. The last operation is to connect the PDF with the listing for purchase and download. It all works. When I did have a refresh question I sent a support ticket. The auto reply had a suggestion link. I saw the fix. It was one click. Shortly after, a Fileflare support person reached out to followup. I told them to cancel the support ticket as the issue was resolved. I gave the rating as 4 stars, as 5 stars is often suspect. AlmostRvPerfect.com

Almost RV Perfect
United States
About 1 year using the app
Kestrel replied March 19, 2026

Thanks for the kind words! We completely respect the 4-star philosophy, but if there's ever a way to earn that 5th star, let us know. We're happy to help! :)

June 29, 2026

Lieblings
Netherlands
About 1 month using the app
May 10, 2026

Geolocet
Bulgaria
Over 2 years using the app
October 30, 2025

Land of the Blind
United States
About 3 years using the app
October 21, 2025

MANUAL HEAVEN
United States
29 days using the app