Reviews (1,400)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.

July 4, 2026

Great tool

The Wisdom Years Press
United States
15 days using the app
May 28, 2026

Jestem zadowolona, bo wszystko sprawnie działa

Sprytny Dom
United Kingdom
2 months using the app
April 19, 2026

The lack of API is a massive disadvantage when using the Shopify Digital Downloads app. As it’s an official addon, it should be accessible via the public Customer Account API.

Flight Panels
United Kingdom
About 3 years using the app
June 30, 2026

Easy to use for for digital uploads love the app!

Gluten Free On The Go
United Kingdom
4 months using the app
April 16, 2026

Does the job. no search option means you need to filter through many pages to find past order. you could paginate via keyboard buttons k and l but this feature was removed. now i just take the order ID and replace that in the url to get from order to digital download page.

Sweet Smiling Soul
Australia
9 months using the app
June 28, 2026

Game Changer.

BLESSED BY PLUGS
United States
About 1 year using the app
June 27, 2026

I like it, it works great! I've had no issues at all!

Nanasatticcrochet
United States
Almost 3 years using the app
April 14, 2026

The app works great; the customer experience sucks.

If you provide something free, scammers will pound your site downloading the same files over and over generating tons of notifications for no cash.

If you provide an inexpensive download, scammers will use your site to test stolen credit cards. You can write scripts to prevent some of them but today I had a $2.49 charge clawed back plus a $15 chargeback fee.

My site is 75% digital downloads and so I love that I can give free updates to folks. It’s seamless with coupons too. I don’t know how to prevent the fraud.

The WitchBorn®
United States
About 3 years using the app
May 22, 2026

pas de possibilité de sauvegarde disparition de fichiers de temps en temps

Docautomoto
France
Over 5 years using the app
June 26, 2026

Superbra!

Byggpengamaskin
Sweden
6 months using the app