Reviews (1,405)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.

May 30, 2026

Me encanta, facil de usar !!

The Month Club
Mexico
4 months using the app
May 28, 2026

easy to use

RetroRewind.au
Australia
6 days using the app
May 29, 2026

Excellent app for Shopify downloads, highly recommended...

Dream Publishers
United States
11 months using the app
May 29, 2026

give more than 5 gbs

Relooped
Germany
Almost 3 years using the app
November 11, 2025

No option to change the fullfillment for all products at once.

Teacher’s Essentials
United Kingdom
22 days using the app
October 25, 2025

This app allows up to 5gb of files per product, which is generous and very important for my business. There are problems when uploading more than one file to a product. It doesn't matter whether you try to upload multiple files at once or if you save one file, then add another later, nor does it matter what size the files are; after upload, saving will give you an endlessly spinning "saving" icon which will never actually save or resolve itself. It's really too bad, because this simple glitch spoils an otherwise perfect app.

Emerging Biology LLC
United States
Almost 2 years using the app
September 5, 2025

A good app IF you only travel in one language. But as soon as you have multilingual download emails, it's useless.

Neuro-Transformation - by Dr. Sweta Adatia
Germany
About 2 months using the app
August 22, 2025

We've been using it for a LONG TIME, but it always had some issues. If you do not have loads of downloads and you are not afraid of reuploading files (because they WILL vanish), and files randomly corrupting (like one of the files from a zip document going completely missing) then this is the app for you

Bodybuilding Simplified
Czechia
Over 1 year using the app
August 18, 2025

I liked very much. Is easy to use and works fine.
One improvement I would do is to put a order search bar to go directly to an order and not having to scroll all the way down, some times many pages, to find an order and solve a problem. The rest is awesome. thanks!

Inspirada Hecho a Mano
Chile
Over 1 year using the app
August 18, 2025

Works, but has issues. Not fully compatible with Flow. We use Flow to capture payment only once an order has been shipped. For orders that contain a mix of shipped and digital items, the digital items get stuck as "unfulfilled" as Digital Downloads appears to only fulfill items if payment is immediately captured at order creation. Even after we manually press fulfill on digital items, nowhere in the timeline is the emailing of the download links logged.

IFIT Montessori
Canada
About 1 year using the app