Shopify Digital Products

If you try to add more than one file (no matter how small the size, it can even be 10MB each), it will load them to the selected listing, then when you hit Save, it will think forever and never complete the operation.
The only workaround is to create one main Zip file.

Too basic an app. Missing tons of functionalities.

I am new to Shopify and setting up my store, but so far, I am not impressed by anything here.

Will randomly loose your files (they literally disappear), or they will forget to update the SSL certificate, or all the URLs will expire... Be ready for some random issues and always keep a backup of your files.

This app is good and does mostly what we need. The unfortunate part is that Shopify recommends the New Customer Accounts type. However, their own app is not built to use the New Customers Accounts type.

When it works, it is amazing but I've been receiving emails from customers saying they never received an email with their downloads... they can't find it in their spam either.

Great app but would be better if it included the DATE of the last file uploaded.
We update our downloads but because we have three sites we are uploading to, it'd be helpful to double check which is the most recent version of the file.
Other than that - pretty much the app is working well, barring human error (like forgetting to upload the file in the first instance!!!).

The app stopped working completely after 6 years of having it on my store. I have very unhappy customers as a result.

In the Shopify Digital Downloads app, when viewing an individual digital product, it would be extremely helpful to be able to click "Previous" and "Next". This functionality is already built into the main Products section of the UI.

I cannot express how much it would help me to have this implemented in a similar location of the Digital Downloads app.

It would cut the time and effort required for me to upload new digital files by 75% or more. I have hundreds of digital products that I have to update each time there is a revision, and this is an extremely laborious process with the current app dashboard.

Basically stopped functioning properly ( No link on checkout page and random emails to customers with download links if they are lucky). Support said they are not continuing to support the app - would be nice to have been told before you upload thousands of digital files. They suggested using a few other 3rd party apps on their store - all of which are more to subscribe too than my actually shopify plan. Appalling and I will be looking at a new platform such as Payhip which looks after its customers way better. They need to do the right thing and fix the very basis problem such as giving customers a doenload link - not rocket science.

We used this app to sell Ebooks and Ebook bundles in our store. We were able to uses this app last year with no issues. Recently, we tried to do the same but did not have success.
The save button would spin and spin without any chance of being able to save. It really messed with our plans to sell these products before a specific date.

1. MAY NOT SEND LINK.
2. NO CONFIRMATION PAGE LINK.

Details:

1. May not get link: We have checkout>order updates> enabled for sms OR email. If customers checkout with sms, they will NEVER get an EMAILED download link. We would have to eliminate order updates by sms to require an email be added to the order. We have several customers that rely on text order updates so this is not a viable solution.

2. No confirmation page link: It does not appear AT ALL on the order confirmation page DESPITE being ACTIVE in the Digital Download app settings.

Just wasted my time for over an hour with Shopify help - here is a quote from help:

"I wanted to share with you that the download link is sometimes not appearing on the order confirmation page, which is expected behavior."

No, dude. That IS NOT at all expected behavior.