Shopify Digital Products

pelvi.com have been using Digital Downloads for a year, it's a great free app if you want to offer eBooks.

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

Installed and so far so good. But you apparently have to delete the "download" file before you remove the associated product...

Ive been using this app since the beginning of my shopify store and couldnt operate without it. Ive had very few issues in the past years and recommend for anyone selling PDFs or other digital content.

DOES NOT WORK ON MOBILE - have to direct customers to download from a computer constantly. Make this work on mobile and it would be great, make it possible to attach multiple files and it would be fantastic.

Stopped working in December 2021. Cannot add new files! Waiting for support! Pretty easy to setup! I had no idea when I migrated from WEEBLY that my digital downloads DID NOT migrate.

UPDATE: The update in October 2022 is a visual mess, if I'm being honest. There's so much information presented for individual files now, that it's almost overwhelming scrolling through everything. It's especially bad if you have more than one file attached to a listing (i.e., variations); you can barely tell where info on one file ends and the next file starts. The previous version was super simple, and I honestly prefer the old streamlined look. ORIGINAL REVIEW: It does what it's supposed to do and so far has worked flawlessly for my shop. I am grateful it's free and am extremely grateful the storage is unlimited. I do wish there was an option for downloads to be available within the customer's order history page, and/or to be able to turn off the auto-generated email this app kicks out. (Shopify sends the regular order confirmation email, with a link to the download page, then this app sends a second email with a link to the files. Together, they're redundant, and the customer gets 2 emails with every order placed. This app's email is so plain and generic that it's almost embarrassing. I wish I could opt in or out.) Overall, this app is the only reason I'm able to sell on Shopify and branch off from Etsy, so I'm very, very happy with it! Thank you, developers!

The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.

For some reason, my customers are not receiving the digital file attachment after purchase. Upon checking on their order in Shopify, I see there is note stating, "This order has no digital attachments" despite me confirming that the file is attached to the product in the settings for download. I am having to send URLs manually. However, when I create an order manually, the details do indicate there is a file attached and the file is sent automatically with an email sent.

I have so many customers writing me that they are unable to download their files. Iphone and Ipad. And Safari browser is an issue as well. I've reached out to Shopify Support - but they couldn't solve the problem.