Reviews (1,407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.
Refine
-
By rating
This app has two major drawbacks:
1. You cannot set download links to expire after a set amount of time. This is bad.
2. Customers cannot access download links from their account page.
Both of these issues seem like obvious features, and I can't understand why they aren't included.
Great just what we were looking for. Thanks.
The app certainly does do the job and is relatively easy to use. However, I cannot give it 5 stars without the ability for users to re-download their files from their account page. Having to direct confused customers to hunt down an email they may or may not have anymore is a poor user experience. That's a glaring problem, and I'll likely need to find another solution for digital products if I can't sort out a way to modify the template myself.
Hi there, LambdaFive. Thanks for taking the time to leave a review for Digital Downloads. The ability for customer's to re-download perviously purchased files from their account is definitely something that we've had requested to be added in the past. I've gone ahead and passed this review along to our Product Teams so they can consider adding this functionality in a future update. Thanks again! -Imogen, Shopify Support
Très bonne application pour gérer les produits digitaux. J'ai 3 ebook sur ma boutique Naky Rituals et la livraison automatique est fluide et l’interface hyper claire. Idéal pour mes fichiers PDF. Simple et efficace.
Don't hope for a good experience with this app. The 1 star reviews tell you everything you need to know, and stay clear! This app will not display a download link on the order confirmation page. Only an email will be sent. So many horror stories. Look elsewhere.
It just stops working and nobody at support knows why
Hi, there! Thanks for bringing this to our attention. Reaching out to our Support Team to provide this insight to our developers was the best approach. Thanks again!
CHE è SEMPLICISSIMA DA USARE. MOLTO INTUITIVA ED è FATTA BENE.
viel besser als früher
Simple design, everything understandable, perfect for digital stores
I like it
buenisimo
